"customer service is excellent.
the laptop is fast and everything is good.
there were some tiny errors, with the keyboard and sound driver. "
"My experience with Vigor Gaming: I ordered a Force Recon QXN machine on August 12th, 2007. I noted in the special instructions that I could be reached after 3pm CST and they called me around 3:30pm CST to confirm my order! I was told the machine would be built and shipped out in about 2 weeks. The PC was shipped via UPS Ground on August 21st and I received it on the 27th. Everything was just as I ordered and arrived in excellent condition. So far I've had no problems with the machine, and absolutely love it. High quality hardware!!! Would definately recommend Vigor Gaming to others in a heartbeat! I will post a further update in a few months..."
"Extremely impressed. I had heard of Vigor while browsing forums on a computer website. I was immediatly impressed by Vigor's prices and computer design. I then did some research on the company and came to the conclusion that this will be the company I order my new computer from.
The customer service was great on all accounts. My emails were answered, the employees I had spoke with were nice, and I generally felt like it was a hassle-free experience.
I've had my computer for a couple of days and it has been running flawlessly. My next computer purchase (whenever that will happen) will definitly be with Vigor. I absolutely love my computer. :) Thank you Vigor."
" I ordered a Quad Core Force Recon from Vigor on 7-30-07 they called me the next day to confirm my order and ask if I had any questions, I didn't have any at the time and thanked them for the confirmation call. I followed the progress of my order through their online website and when the expected shipping date of 8-13-07 arrived I received a call from them explaining that they did not have the speakers that I had ordered! They asked me if I wanted to change my selection or have them ship them when they arrived, I chose to cancel the speakers and buy some locally.
My order shipped UPS from their office that day with an arrival date of 8-17-07 shortly thereafter there was an exception with my order and a revised delivery date of 8-20-07 was noted. On Monday 8-20-07 the UPS truck arrived with no computer! I called Vigor to confirm that my order had shipped and spoke with Daisy who was very helpful and confirmed that my order had actually shipped. I then called UPS to try and figure out the situation. At this time UPS was virtually no help and asked me to wait 24 hours to see if my order would show up. On Tuesday 8-21-07 I received no computer and called UPS again who suggested that I call Vigor and have them try and trace the order. At this point I was getting upset with UPS because their records indicated my order was in their possession but could not be located. Daisy at Vigor however was very concerned and called their UPS account manager who then called me to apologize and explain their policy regarding package tracing.
On Wednesday 8-22-07 Daisy from Vigor called me to tell me that they were going to start rebuilding my system right away and expected they could complete the build, test the system and ship next day air by approximately Wednesday 8-29-07 barring complications. At this point I was very upset with UPS and very impressed with Vigor.
On Thursday 8-23-07 my system was surprisingly delivered with no damage and all shipping labels in place on the package? My guess is that it missed the scanner coming off the truck and sat around their warehouse only a few miles from me for a couple of days! How upsetting.
On Thursday evening I unpacked the system, very nice packaging by the way. The system is beautiful and the build is flawless. I have been using this AWESOME system for four days now and have about 76 hours on it with not a hiccup. At this point I would wholeheartedly recommend this company to anyone. Their service has so far been exemplary as has their product.
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"Great rig for the price. Only complaint is that the drivers for the onboard sound (ASUS M2N-E SLI) were not the most up to date drivers and as such we could not use Ventrilo to hear and speak online ...mic wouldn't work. Updated drivers took care of the problem, but since this is a known issue with the board it would have been nice for Vigor to load those on the machine prior to shipping. Rig was exactly as ordered and arrived exactly when they said it would. Was packaged like it was a Ming vase. Great buying experience. Highly recommended."
"The ordering process was straight forward . The computer was delivered right on schedule exactly as ordered , including the changes I asked for .The quality of assembly was first class , all the cables were properly routed and secured.The machine booted with no problems , and is quite stable .I called for techincal support for RAID issues and was answered by Wayne who helped me resolve the issue with great deal of patience and knowledge .All told I am very satisfied ."
"i bought a computer from vigor gaming and the serive was great. They called right after the ordered was placed to confirm the order. The shipping was also quick."
"Almost everything was as I ordered it. The only exception being the operating system that I aske for. I requested Windows XP but was sent Windows Vista instead. This is only a problem since some of my software is not compatible with Vista. My order arrived right on schedule and everything works well. I would recommend Vigor Gaming to other buyers."
"I have had my Atlantis Laptop for about 6 weeks now. This thing is a monster. I have had not 1 issue with this computer. It does run real hot, though I expected that with the SLI setup and Raid 0. Customer service was very friendly and helpful. I asked some very technical questions and if they didn't have the immeadiate answer they found out and got back with me. If you are looking for the ultimate desktop replacement this is the one for you. I plan on returning next time I need a new laptop"
"Vigorgaming had fantastic service. My order was shipped in a timely manner, and everything was exactly how I ordered it. No other online distributer of computers that I've had dealings with was nearly as good as vigor."
"I have been very satisfied with my Vigor experience. To start, I had heard of Vigor for the first time through a forum on CNET. Being that they are a relatively small company and I didn't know much about them, I wanted to do some research on them. They came back with very positive reviews as evidenced on here and also checked them out on the Better Business Bureau website and found that they had an 'A' rating. I found their prices to be very competitive with the other custom builders out there. As far as their service, they were very friendly and confirm your order on the phone and go over anything they feel may be an issue. The total order took about 2 weeks to receive from the time I ordered and shipped exactly when they said it would. It showed up in perfect condition (packed very well) and is a great looking and performing computer. I would definitely buy from Vigor again."
"i was very pleased to see that whenever something needed to be changed or checked, vigor did not hesitate to call me immediately and go over them with me. the costumer service was outstanding, it really felt like vigor genuinely cares about my business."
"Received the computer and since it's return there hasn't been a single issue. It is incredibly fast, reliable, and hasn't crashed once. The Monsoon II keeps the cpu nice and cool even on those sweltering summer days. I'm satisfied with my purchase and whenever I'm in need of a new computer, I know who I'll call. I highly recommend Vigor to anyone who is in the market for a performance PC."
"I ordered from Vigor after researching all my options! I read great reviews from many previous users and can say that Vigor is the best computer company I have ever dealt with! Total turnaround time was 2 weeks and that includes me modifying my order 2 times! System worked perfectly out of the box with out any problems! It totally blew away my old system. I looked into purchasing components and creating the system myself, but after comparing Vigor's prices and a popular etailer (well call them ***egg.com) Vigor was the same price for components but came assembled!
I would definately recommend anyone I know to Vigor! They are a great company who knows their stuff. When you order from them you won't be disappointed!
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"Fantastic selection. Reasonably priced. Great Customer Service follow up. Arrived on time and in good shape. Everything as ordered."