"I had doing business with vistaprint until they charged my account for a cancelled order and refused to refund the money back to me. they kept using excuses blaming the bank that it would take 2 months to refund. WHAT A RIPOFF COMPANY. I WILL NEVER DO BUSINESS AGAIN. and they charge a fortune for shipping that takes a very long time."

"I've used VistaPrint on several different occasions without any problem, and was well pleased with the products that came out. However, when I suggested using VistaPrint with a client of mine, she went through the ordering process as usual (and I even used their easy-to-use template in CMYK just to be sure), however, when she received them, she found them to be a green color instead of blue, and there was an a huge white stripe across the top where they had misaligned when they cut the business cards. When we called customer service (my client on the line with me dialed in listening and offering technical explanation), the customer service rep HUNG UP on us. We called back only to be spoken to in a very condescending tone by another customer service rep who just assumed I had chosen the green color over the blue or put it in RGB instead of CMYK. I am sorely disappointed with their customer service and will NOT be recommending them to clients any longer."

"HUGE RIPOFF AND RUDE COMPANY TO DEAL WITH. I WILL NEVER WORK WITH THEM AGAIN."

"same experience as most i am afraid. offers look good until you go through the very long order process where you get page after page of other items which you have to be careful to make sure you have not ordered by mistake. you then find out if you want anything decent in a reasonable time it costs you a lot more than advertised. plus the shipping time is terrible.
quality was poor on my business cards, misaligned and not deep solid colours. then you get pestered all the time with more so called offers. i will never use again, i can print better at home."

"EXTREMELY DISAPPOINTED with vistaprint.
I ordered business cards through their website with the basic matte finish and the cards came out nothing like how the image looked on the web preview. the pixelation was way off and the image came out blurry. to top it off the paper quality feels completely cheap and the edges rip at the slightest touch.
i gave the company the benefit of the doubt and put in ANOTHER order with a simpler image and upgraded the paper quality, and this time the cards came back with the coloring completely off. the silver looks yellow! and the back print quality is blurry and the plain black background has this foggy overlay that makes the color seem like a yellowish-grey.
I made the mistake of trying this company twice and they did terrible work both times.
I'm never ordering anything from this company again."

"I love vistaprint. The invitations i ordered came out just how I wanted. They arrived earlier than expected. The images and text are clear. Their prices are the cheapest out there. I was able to get my order on one of the days they had 50 percent off their invitations."

"I love VistaPrint. I can get up to 10 free things at a time with very low shipping. I can get nearly 10% double on any order. I suggest that anyone should use their email discounts and get great deals. Don't just get a free tshirt and pay 4.41, see what else you can get with it for 4.41"

"VistaPrint, like any other business will have good and bad service. My experience has always been a pleasure to do business with them. Any discrepancies have always been handled in a fair, timely manner. Overall, I am very pleased with my products and I continue to order from them. Something to always keep in mind, most consumers will mostly likely post negative reviews, but few consumers will post positive reviews."

"For me vistaprints have been fantastic. I ordered 500 business cards, doubled sized with a matte finish. All in all it cost me £26, which is far cheaper than any other similar service.

The print was fantastic and the cards looked brilliant. Unfortunately they were about 2mm out of alignment. So i emailed customer service. Within 30mins i had a email from them asking for an image, attached this and then another email an hour later with a reorder 3 day delivery of the same product.

Essentially i got 500 slightly out of align cards for free.

I then noticed a typeo, (embarrassed face) so i called the 24/7 customer service and explained that i made a typeo and if i could change my order and she was incredibly helpful. Canceled the order and credited my account with £32 (more than my original order). So i emended the order and then ordered 5000 cards. Knowing that if anything was wrong with them they would happily replace the cards for me :).

Since then i have used the free trials to order, a t-shirt, mug, pen, car magnet, postcards and a cap.

what a fantastic service vistaprint offer :D"

"VistaPrint is a scam. They charged thru PayPal twice for the same order. On the day of my order 03/19/2012 four (4) other charges totaling $142.00 were taken from my checking account. I ordered checks from them..checks were OK. This company is criminal....NEVER USE THEM they will steal your identity....."

"What a terrible experience! I was planning an anniversary party for my parents 40th, and made a banner there, amongst other items. It was BLURRY and had a barcode on it!!

I called to complain about it and ask for a refund. Terrible terrible service. I only got a portion back. I've been repeat business to them before for simple things that were not bad, like business cards (not great quality, when I say not bad I mean they meet minimum expectations for lowest level quality product.) But I'll never use them again. Just awful."

"I just received 4 t shirts for $67 and I really disappointing with the quality of the product and the quality of the printing it is terrible, never going to do business with them. I have order business cards from printrunner and the quality of them it is way better but unfortunately they do not print t-shirts that is why I choose vista print for t-shirt printing , but never again....."

"I used vista print 3 weeks ago to get some postcards. THEY SUCKED, bad quality, slow turnaround and let's not speak about the shipping. LOL. I then did my research before buying again and went for reviews and I used a company called printshopexpress.com. They don't have that "design your own card" service for the same reason you are complaining, quality. Instead, they design everything for you from scratch. Their shipping is no more than 7 days with standard rates and their print turnaround is no more than 7 days as well depending on the product. And best of all... the quality and prices are right. Just my 2cents.

P.S. There're so many things I want to do, like become more media savvy. I am too lazy. But I'm making an effort."

"I agree with all the reviewers. Vistaprint is horrible. I am actually embarrassed to present the business cards they sent to me. The text was slanted and letters uneven. The cards are also smaller than normal and thin. They trick you with special rates but what they don't tell you is that they will sent you crap. "

"My best advice to anyone thinking of using Vista Print would be not to. A 3 year old with a thick crayon could produce better results. My order went wrong from the very beginning. All I wanted was double sided, glossy, cards for which I uploaded the design. What I got was a card glossy on one side only. The card was white (instead of burgundy) with a replica of my business card on it about the size of a postage stamp. Then the fun began! They use a call centre I am assuming is in Asia. As helpful as the staff were they had a very limited grasp of the English language. I was told to scan my "card", email it to their customer support, and it would all be resolved. Having done that a different assistant subsequently told me to repeat the process. I never heard anymore until another assistant asked me to do it again. I declined and claimed a refund from my credit card company. Their slogan is "Make a good impression for less". A total contradiction in terms."