"I love the product but the shipping is too high, so I’ll try not to order from Vitacost again. Thanks"
"Love the selection and delivery "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you love our selection and delivery. We work hard to provide the best for our customers, and your support means the world to us! Keep enjoying your Vitacost experience!”
"I love the easy of ordering my vitamins, and they arrive so quickly. Plus, the vitamins are effective."
“We're thrilled to hear you're loving your experience with us! It's fantastic to know that our easy ordering process and speedy delivery are making your vitamin shopping enjoyable. Your satisfaction with our products means the world to us. Thank you for sharing your positive experience!”
"Three times shipments from vitalist have arrived with oatmeal cartons inside broken open. Especially when I order 12 boxes you should use the manufacturer’s shipment carton and just reship it to me. Lying the cartons on their sides is a sure fire way to break some open. Refunds are nice, but not having to get them would be better. The product itself is five star."
“Thank you for your feedback! We're thrilled to hear that you love the product itself—five stars is fantastic! We apologize for the issue with the oatmeal cartons arriving broken. Your suggestion to use the manufacturer's shipment carton is super helpful, and we appreciate you bringing this to our attention. We're committed to improving our shipping practices to ensure your orders arrive in perfect condition. Thanks for your understanding, and we look forward to serving you better in the future!”
"good,great service. no problems."
“Thank you so much for your fantastic review! We’re thrilled to hear that you found exactly what you were looking for and had a great experience with our service. Your satisfaction means the world to us, and we’re here for you whenever you need us!”
"I got an immediate respomse to my query asking for order details, Still wating for reply"
“Thank you for sharing your experience. We understand how important timely communication is, and we apologize for the delay in getting back to you. Our team is working hard to address your inquiry, and we appreciate your patience during this time. If there's anything else we can do to assist you, please feel free to reach out.”
"HARD TO FIND VEGAN & GF options in stock or a reasonable prices."
“Thank you so much for your amazing review! We're thrilled to hear that you found the vegan and gluten-free options you were looking for at such great prices. It's our mission to provide a variety of options for all dietary needs, and we're glad we could meet yours! Your feedback means a lot to us, and we can't wait to serve you again soon!”
"They had the item that I couldn’t find in a store near me, and they delivered it promptly."
“We understand how frustrating it can be when the products you love are not available on other platforms, but we're thrilled that you found them on Vitacost.com. We pride ourselves on providing fast and efficient service, so we're delighted to hear that your order arrived quickly. We look forward to serving you again soon!”
"I can find the majority of the vitamins and supplements I want to purchase from Vitacost. The prices are reasonable, product selection is very good, shipping is fast, and customer reviews are helpful."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that our fast shipping and great product selection met your expectations! Our team works hard to offer reasonable prices and helpful customer reviews, so it's wonderful to know that you found them useful. We appreciate your support and can't wait to serve you again!”
"The discounts on my products were excellent and so were the choices of Simple Truth products. Paper wrap protected glass bottles and went into recycling."
“Thank you for sharing your fantastic experience! We're thrilled to hear that you love the Simple Truth products and enjoyed the excellent discounts we offer. It's great to know that our careful shipping made a positive impact, especially for your glass bottles. We appreciate your support and look forward to serving you again!”
"Competitive pricing, name brand items, lightening fast delivery. A++ seller "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you love our competitive pricing and fast delivery. Your support means the world to us, and we’re so glad to be your go-to for name brand items. A++ feedback like yours inspires us to keep doing what we love!”
"I order from Vitacost to get the products I want that are not in my local stores. Thank you! "
“We understand how frustrating it can be when the products you love are not available on other platforms, but we're thrilled that you found them on Vitacost.com. We pride ourselves on providing fast and efficient service. We look forward to serving you again soon!”
"Wow, I was really surprised at how quickly my order arrived. Simple, easy check out and super fast shipping. I will keep them in mind for other orders. Great job."
“Thank you so much for your fantastic review! We're absolutely thrilled to hear that you had such a positive experience with us. Fast service is what we aim for, and it's wonderful to know that we exceeded your expectations. We can't wait to serve you again for your future orders. Keep enjoying all the great products we have to offer!”
"Great purchase. Everything was carefully wrapped for shipping and arrived safely. Product is exactly what I ordered l. I will definitely order from Vitacost again."
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”
"You guys seem to have low cost organics. quality seems ok."
“We're thrilled to hear your positive experience! It's fantastic that you appreciate our low-cost organic options and the quality of our products. Your satisfaction means the world to us! Thank you for choosing Vitacost, and we can't wait to serve you again!”
A rep from Vitacost, KevinRep, has responded:
“Thank you for your feedback. We’re glad to hear you love the product! We understand that shipping costs can be a concern, and we’re always looking for ways to improve our services. Your input is valuable, and we hope you’ll consider shopping with us again in the future. If you have any questions or need assistance, please reach out.”