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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2024-09-15

FAST delivery

"Order fulfilled very quickly. Hard to find item readily available."


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you for your feedback! We're glad to hear that you experienced fast delivery and found the item you were looking for. If there's any specific aspect of your experience that didn't meet your expectations or if you have further concerns, please let us know. We're here to help!”


Verified
5/5

2024-09-15

I love this site

"Great prices, wide variety of products and fast service. I've been ordering from Vitacost for years, they're the best!"


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your incredible review! We are thrilled to hear that you have been a loyal Vitacost customer for many years and that you enjoy our wide selection of products, quick shipping, and amazing special offers and sales. We truly appreciate your support and are grateful to have you as a big fan of Vitacost!”


Verified
5/5

2024-09-15

Very happy

"I love ordering from Vitacost, the orders arrive fast, discreet and I've never had a problem. The prices are decent and I will definitely keep ordering from them."


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear about your positive experience with us! Thank you for being a loyal Vitacost customer and for your kind words. We appreciate you choosing Vitacost for your health and wellness needs. We look forward to serving you for many more years to come!”


Verified
5/5

2024-09-15

Satisfaction

"I've been a Vitacost customer for decades and have been very happy with the variety of products, name brands and the convenience of ordering my products on line. The delivery is fast and always packaged with the safety of the products in mind. I'm a very satisfied customer."


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your incredible review! We are thrilled to hear that you have been a loyal Vitacost customer for many years and that you enjoy our wide selection of products, quick shipping, and well-packed items. We truly appreciate your support and are grateful to have you as a big fan of Vitacost!”


Verified
5/5

2024-09-15

Pleased

"I was pleased to receive my order so quickly.
I am using them now. I believe in their purity. Thank you!
"


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”


Verified
5/5

2024-09-15

Love ordering from Vitacost!

"Order was complete and packaged perfectly!"


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your amazing review! It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”


Verified
2/5

2024-09-15

Package not received on time

"I was told my package would be here in 3 days. It has now been 10 days and still no package. The service from this company has been going downhill every time I order but their prices are hard to beat. "


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“I'm sorry to hear about the delays you've experienced with your package. I understand how frustrating it can be when expectations aren't met, especially when you're counting on timely delivery. Our goal is to provide great service alongside our competitive prices, and it's disappointing to hear that we haven't met that standard for you this time. Please reach out to our customer support team @ 1-800-381-0759, and we'll do everything we can to help locate your package and resolve this issue. Thank you for your feedback; it helps us improve our services.”


Verified
4/5

2024-09-15

Timely, but a bit damaged.

"I buy Original Eden Soy from Vitacost because I cannot find it in any of our local stores, most of the time. I use this soy milk to make yogurt. So, every six weeks I buy six boxes. I have watched to price go up to over $5.00 a box, which is crazy. In addition, there is a shipping charge of $8.99. Soy milk in the grocery stores has also gone up but some can be bought for about $3.00 a box. However, since I prefer this brand, I buy from Vitacost.
Vitacost's delivery is quick (which it should be given the shipping cost). Usually, the product is very well packaged and the boxes are intact. Strangely, this delivery had two squished boxes, which is weird as the same packaging was used. That means that the boxes were damaged before they were packages and shipped. They are still usable, but I would not buy something like that in a store and was suprised that Vitacost sent me squished boxes.
"


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your feedback! We're thrilled to hear that you enjoy our quick delivery and that you choose Original Eden Soy for your yogurt-making. We totally understand how frustrating it can be to see prices go up, and we appreciate your loyalty in choosing us despite the challenges. We're sorry to hear that your order arrived a bit damaged, and we'll definitely take note of that to improve our packaging. Your continued support means a lot to us, and we’re here to help ensure you have the best experience possible!”


Verified
5/5

2024-09-15

Happy Customer

"I received needed supplements & yummy treat on time. I can always count on Vitacost for uncomplicated service!"


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you received your supplements and treats on time and found our service uncomplicated. It's our mission to make your shopping experience as seamless as possible, and we're so glad we could deliver for you. We appreciate your support and can't wait to serve you again soon!”


Verified
5/5

2024-07-10

.....Excellent delivery of products!

"......I bought men's multivitamins, beard balm and liquid b-12 that was packaged and delivered in excellent condition!
...I am very happy with Vitacost and will continue to shop at their online store.
...My mom shopped at Vitacost for many years and seemed to be happy with them.
"


Rep reply posted 2024-07-10
A rep from Vitacost, KevinRep, has responded:

“Yay! We're so happy to hear that you received your order in a timely fashion! and was well packed so it arrived in excellent condition. We appreciate you taking the time to share your feedback!”


Verified
5/5

2024-09-15

smooth transaction, dependable and consistent

"Vitacost is everything you want in an online store."


Rep reply posted 2024-09-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime”


Verified
5/5

2024-09-14

verry nice

"delivered in good shape very good taste fat bombs "


Rep reply posted 2024-09-15
A rep from Vitacost, KevinRep, has responded:

“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”


Verified
5/5

2024-06-27

Very Good!

"excellent
Have a nice day!
"


Rep reply posted 2024-06-27
A rep from Vitacost, KevinRep, has responded:

“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”


Verified
5/5

2024-09-14

I appreciate you

"Vitacost has good prices & a very decent selection. I appreciate also the free shipping if I buy enough. Thanks."


Rep reply posted 2024-09-14
A rep from Vitacost, KevinRep, has responded:

“Wow, thank you so much for your amazing review! We’re thrilled to hear that you appreciate our prices and selection. We always want to provide the best value and shopping experience for our customers, and it’s great to know that the free shipping helps you too! Your support means the world to us!”


Verified
5/5

2024-09-14

20 Years of Shopping at Vitacost

"I’ve been shopping at Vitacost for about 20 years. The prices are always good, they have everything I have ever wanted and shipping is very speedy. Thank you."


Rep reply posted 2024-09-14
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your fantastic review! We are thrilled to hear that you have found our products to be good and you like the speed in which we get you your order. We are honored to be your go-to source for vitamins and are grateful for your loyalty.”