"Vitacost has high quality products at great prices when using the discount codes they provide. "
"There was a notification that the package was damaged. We have not received it. What do we do next just wait?"
“I'm sorry to hear about the trouble with your order. If your package was damaged and not delivered, the best next step would be to reach out to our customer support team directly @ 1-800-381-0759. We can help track the issue and provide options for a replacement or refund. Please provide your order number when you contact us, so we can assist you more effectively. You don't have to wait; we're here to help resolve this for you.”
"Great product at a very good price. Shipping extremely fast. Happy with my purchase."
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!”
"All of my order arrived the same day and everything was accounted for. The boxes arrived in good shape. Delivery was fast. I've used Vitacost for years and they rarely disappoint."
"Good products. Easy to order & ship. "
“We're thrilled to hear you were satisfied with your order! Welcome to our Vitacost Family!”
"Excellent end-to-end process & products!!! "
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"Always great prices and fast delivery time !!!"
“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”
"Price was right - found what I was looking for"
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
"It is so easy to order online my supply of vitamins to keep me going for a few months at a time. The delivery is always prompt and fast."
“Thank you so much for the awesome 5-star review! We're thrilled to hear that your ordering experience was quick and easy. Thank you for choosing Vitacost!”
"Ordering was smooth and delivery was fast!"
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"The customer service is responsive and the package arrived in good condition, only minor damaged at the outer cap bottle but the inside cap is intact. But it needs a long time for the package to be arrived."
“Thank you so much for your feedback! We're thrilled to hear that you had a good experience with our customer service and that your package arrived in good condition, even with that minor outer cap damage. We appreciate your patience, and we're always working to improve our shipping times. Your input is invaluable to us!”
"Excellent service as usual, I am always satisfied with Vitacost. And the order came very quickly.
Thank you
Viviane"
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”
"Your prices are great, packaging was thoughtfully done, delivery in a very timely manner, great customer service. I wish all shopping experiences were this good!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our service and products. It's wonderful to know that our prices, thoughtful packaging, and timely delivery made an impact on your shopping experience. We truly appreciate your kind words and support! Your satisfaction is our top priority, and we can't wait to serve you again!”
"My supplements arrived on time and in good shape."
“Yay! We're so happy to hear that you received your order in a timely fashion and in good shape! We appreciate you taking the time to share your feedback!”
"Picked items; placed order; received items!
How easy can it get?"
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
A rep from Vitacost, KevinRep, has responded:
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!”