"First time ordering and will definitely make this a monthly occurrence. "
"I AM AND CONTINUE TO BE A RETURN CUSTOMER BECAUSE OF THE EASE OF PURCHASE, GREAT WEBSITE, PRODUCT LINE-UP, SHIPPING SPEED, FAIR PRICING AND CUSTOMER SUPPORT!"
“We are thrilled to hear that you had a great experience with our service and speedy delivery! Thank you for choosing Vitacost as your go-to shopping destination. We truly appreciate your loyalty and look forward to serving you again in the future!”
"Product came in timely manner, in good shape and exactly what I ordered. "
“We're thrilled to hear that your order arrived in perfect condition and was exactly what you ordered.! Thank you for choosing Vitacost. We appreciate your feedback and look forward to serving you again soon.”
"I've shopped Vitacost for many years now. Can find most things I need at a competitive price. Their shipping is fast, safe and complete.
There have only been once or twice in the many years I have ordering through them that something was inadvertently left out. They quickly sent it.
I've never abused their satisfaction guarantee. Usually items are fresh and definitely best way to keep certain items.
"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've been shopping with us for many years and finding everything you need at competitive prices. It’s great to know you appreciate our fast and safe shipping! We always strive to provide the best service, and we're glad to hear that even in the rare instances something was missing, we could resolve it quickly for you. It’s wonderful that our satisfaction guarantee has worked well for you too. We truly appreciate your loyalty and support!”
"Shopping and checkout were easy, found best price here on the item I was looking for, and had coupons and free shipping. Item arrived quickly and in good condition. I could not ask for anything more."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you had such a great experience shopping with us. It's fantastic that you found the best price and took advantage of our coupons and free shipping! We pride ourselves on fast shipping and quality, so it's wonderful to know your item arrived quickly and in perfect condition. Your satisfaction truly means the world to us!”
"Thank you---I think you are fantastic. The prices were reasonable and the delivery was fast. I will be ordering again."
“Wow, thank you so much for your amazing review! We're thrilled to hear you loved our angel food cake mixes and that you found our prices reasonable with speedy delivery. Your kind words truly mean a lot to us! We can't wait to serve you again soon!”
"Always my go to for my red rice yeast. Affordable prices and great delivery notifications. "
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our prices and delivery services. Your support means the world to us! ??”
"Very fast delivery! I found the products I needed at a lower cost than anywhere else. I will be ordering again!"
“Thank you so much for your glowing 5-star review! We are thrilled to hear that you had a great experience shopping with us and that you found exactly what you were looking for. Enjoy your purchase, and we look forward to serving you again in the future!”
"Nothing, other than prompt service and the same brand of salt I have been using for years."
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"i AM VERY HAPPY WITH THE PRODUCT."
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
"As usual, service was exemplary, but the seal on the plastic bag was not melted together well and a very expensive bottle of ubiquinol fell onto the ground as I took it out of my mailbox. Looks like everything is in there that should be with no missing bottles, but please, let's not overstuff the bags and let's get the seal done up right. That said, however, if you want quality products and fast service, Vitacost is my go to and will stay that way. This was the first time I've had a poorly done bag, so I'm not crushed over it. "
“Wow, thank you so much for your amazing feedback! We're thrilled to hear that you love our service and that Vitacost is your go-to for quality products! We truly appreciate you bringing the packaging issue to our attention, and we’ll definitely look into improving our sealing process to prevent this from happening in the future. Your understanding means a lot to us, and we're excited to continue providing you with the best products and service possible!”
"I have been ordering your pure juices for quite some time. Your packaging of the glass bottles is phenomenal. I have not received any damaged or broken bottles. Your customer service is the best. Also very quick shipping. I will continue to use Vitacost and highly recommend your company,"
“We're so thrilled to hear how much you love Vitacost! Your satisfaction means the world to us! It's fantastic to know that our glass bottle packaging is meeting your expectations and that you've had such positive experiences with our customer service and shipping speed. Thank you for your loyalty and for recommending us—we can't wait to continue serving you! ?✨”
"Outstanding service. Order was shipped and delivered in a very timely manner. Will be ordering again soon!"
“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”
"Always quick delivery & items are packed well….great job!"
“Thank you so much for your amazing 5/5 star review! We're thrilled to hear that you had a great experience with our service. It's wonderful to know that your order is always well packed. We're also delighted that our delivery was fast and efficient for you. Thank you for shopping with Vitacost, your support means the world to us!”
"Ordering online was good but have not received my order as of yet."
“I'm sorry to hear that your order hasn't arrived yet. I understand how frustrating that can be, especially when you were looking forward to receiving your items. If you could provide your order number, I'll be happy to check the status of your shipment and assist you further. Thank you for your patience as we work to resolve this issue.”
A rep from Vitacost, KevinRep, has responded:
“Thank you for the wonderful feedback! We are thrilled to hear that you had a great experience with your first order. We can't wait to serve you again.”