"Fast shipping. Good price. "
"i was very pleased with our promptness.
"
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"just cancel my account so I can start a new account you are not doing the job of assisting in any way to reset passwords. Please cancel account ****@****"
“I’m sorry to hear you’re experiencing such frustration with your account. It sounds really challenging to not be able to access it or get the help you need. While I can't directly cancel accounts myself, I recommend reaching out to our customer service team again for assistance @ 1-800-381-0759. They can help guide you through the password reset process or cancel your account if that’s your preference. I understand this is not the experience you hoped for, and I appreciate your patience as we work to resolve it.”
"Surprised how quick the delivery was compared to other online services.
Was a little concerned the bag was not sealed."
“Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with the quick delivery—fast service is what we aim for! We appreciate your feedback about the bag not being sealed, and we’ll make sure to look into that. Your satisfaction is our priority, and we’re excited to have you as part of the Vitacost family!”
"The web page was very slow to record my order"
“I'm sorry to hear that you experienced issues with the website speed while placing your order. We understand how frustrating that can be, especially when you're trying to complete your purchase efficiently. Your feedback is valuable, and we will pass it along to our technical team to ensure we can improve the overall experience. If you have any further concerns or need assistance with your order, please let us know.”
"website was easy to use - had every product I was looking for at a lower price "
“Thank you for sharing your experience with us! We're very happy that you were able to not only find what you were looking for and that you liked our prices but that you also had such an easy time with the website. And thank you for the 5 star rating.”
"Item was as described. Cost was our defining reason for trying Vitacost. Also appreciated the delivery process - updates, photo verification. Looking forward to seeing what else we can benefit from at Vitacost."
“We're thrilled to hear that you had such a positive experience with us! It's fantastic that the item met your expectations and that our delivery process impressed you. We're always striving to provide great value and service, and your feedback motivates us to keep improving. We can’t wait for you to discover more of our amazing products. Thank you for choosing Vitacost!”
"I'm always pleased with the quality, good prices and variety of Vitacost products; also with your excellent service and prompt delivery!
I'm always recommending Vitacost to friends and family. Thanks!"
“Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation to others and look forward to serving you again in the future.”
"Excellent order, good prices and quick delivery, better than anticipated."
“Thank you so much for the amazing feedback! We are thrilled to hear that your shopping experience with us was fast and problem-free. We appreciate your support and hope to continue exceeding your expectations in the future.”
"for everything from toiletries to supplements to the occasional snacks…I can find quality vegan and cruelty-free products at great prices with super fast delivery!"
“Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience shopping with us. We take pride in offering a wide selection of fresh and healthy and vegan products at great prices, and we're so glad that you found everything you were looking for. We appreciate your support and look forward to being your go-to shopping place for health foods and supplements.”
"The product I ordered, Weetabix cereal, was a very reasonable price and the delivery to my local Walgreens store was really fast. When I’ve munched my way through the eight boxes I purchased, I’ll be ordering from Vitacost again!"
“Thank you so much for your amazing 5/5 star review! We're thrilled to hear that you had a great experience with our service. It's wonderful to know that you feel the Weetabix cereal has a reasonable price. We're also delighted that our delivery was fast and efficient for you. Thank you for choosing Vitacost - your support means the world to us!”
"Fantastic service with online ordering and delivery"
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"I have been a repeat customer and am very satisfied with the service and the products. Very trustworthy."
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our products and services. Your support means the world to us! ??”
"I take a good many supplements and always chose Vitacost as my first shopping place. The free shipping is a nice added bonus."
“Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience shopping with us. We take pride in offering a wide selection of fresh and healthy products at great prices. We appreciate your support and look forward to being your go-to shopping place for health foods and supplements.”
"Packed beautifully. Arrived in good time. Very happy."
“Thank you for the excellent review you gave us! It's fantastic to know that our well-packaged products arrived in a timely manner. We appreciate your business and look forward to serving you again in the future.”
A rep from Vitacost, KevinRep, has responded:
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”