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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-08-18

Perfect shipment with Walgreens Fedex Pickup

"This shipment was great! Great Fedex service with great tracking to my local Walgreens, so we didn't have to worry about the shipment baking in the sun all day. Prices were better than other vendors as well, using a coupon code. IN CONTRAST, my last shipment from a contact-lens vendor via USPS was a train wreck. I paid extra for "upgraded" service that took 9 days to cross half the country, with a box that took a massive hit and was partially broken open, with the contact lens boxes damaged as well. Overall, we are very happy with Vitacost!"


Rep reply posted 2024-08-20
A rep from Vitacost, KevinRep, has responded:

“Wow, thank you so much for sharing your fantastic experience! We're thrilled to hear that your shipment went perfectly and that you enjoyed the convenience of the Walgreens FedEx Pickup! It's always great to know that our prices and coupon codes are helping you save. We strive to provide a smooth shopping experience, especially compared to other vendors. Your feedback truly motivates us to keep delivering the best service possible. We can't wait to serve you again!”


Verified
5/5

2024-08-18

Superb

"So easy to locate the product I was looking for. Prices are competitive , Shipping was fast and delivered within a few days. I would highly recommend. Will definitely order from Vita Cost gain."


Rep reply posted 2024-08-20
A rep from Vitacost, KevinRep, has responded:

“Thank you for your fantastic review! We're thrilled to hear that you found what you were looking for easily and that our competitive prices and quick shipping exceeded your expectations. Your recommendation means the world to us, and we can’t wait to serve you again at Vitacost!”


Verified
5/5

2024-08-18

HAD THE PRODUCT IN STOCK

"VERY EASY PROCESS, GOOD PRICES
HAD THE PRODUCT I WANTED IN STOCK
THANK YOU
GOD BLESS
"


Rep reply posted 2024-08-20
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you had such a positive experience shopping with Vitacost! Thank you for taking the time to leave such wonderful feedback. We're delighted to know that your ordering process was easy and that we had everything you needed in stock and that you thought we had good prices. Enjoy your products!”


Verified
5/5

2024-08-18

Fast shipping

"What I needed was in stock fast shipping "


Rep reply posted 2024-08-20
A rep from Vitacost, KevinRep, has responded:

“We are thrilled to hear that you had such a positive experience shopping with Vitacost! Thank you for taking the time to leave such wonderful feedback. We're delighted to know that your items arrived promptly and that we had everything you needed in stock. Enjoy your products!”


Verified
5/5

2024-08-18

Awesome

"Offered awesome service, products and price. we will be back .

Thank you!
"


Rep reply posted 2024-08-20
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our products and services and prices. Your support means the world to us! ??”


Verified
5/5

2024-08-17

Great packing job!!

"I drink 64oz packages of Rice Dream Rice Milk. Before Vitacost, every time I purchase it and have it shipped the box is a soaking mess and the drink is wasted. This order came well wrapped and the packaging wasn't even dented. Thank you for taking the extra time to make sure my product arrived intact. THANK YOU!!"


Rep reply posted 2024-08-18
A rep from Vitacost, KevinRep, has responded:

“Wow, thank you so much for your awesome review! We're thrilled to hear that your Rice Dream Rice Milk arrived in perfect condition! We take great pride in our packaging, and it’s fantastic to know that our efforts made a difference for you. Your satisfaction means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-08-17

vitacost is BEST

"vitacost is BEST I always order my coffee from this site always reliable and this time super fast delivery"


Rep reply posted 2024-08-18
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for sharing your feedback with us! We truly appreciate your support and want to ensure that your experience with Vitacost is nothing short of 5 stars. ”


Verified
5/5

2024-08-17

First time used

"I received all my products. One came damaged and I contacted costumer and they replaced it. Definitely I’ll be buying from the store again. "


Rep reply posted 2024-08-18
A rep from Vitacost, KevinRep, has responded:

“We appreciate you taking the time to leave your review. Although we sincerely apologize for the damaged item, we're elated our Customer Service Team was able to get you a replacement in a timely manner!”


Verified
5/5

2024-08-17

Usually awesome

"Everything is always good except when I bought frankincense. It was an empty bottle and I’ve emailed you but no response. I’ve been a customer for over 25 years "


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your fantastic review and for being a loyal customer for over 25 years! We’re thrilled to hear that you usually have an awesome experience with us. We sincerely apologize for the issue with the empty frankincense bottle, and we appreciate you bringing it to our attention. Our team is here to help, and we want to make sure you receive the resolution you deserve. Please check your email for our response, and don’t hesitate to reach out again if you need further assistance. Your satisfaction means everything to us!”


Verified
5/5

2024-08-17

Great product! Love the large quantity.

"Fast delivery, nice packaging."


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your 5-star review! We are thrilled to hear that your order arrived quickly and in perfect condition. We are delighted that you are pleased with our service and product. Thank you for choosing Vitacost!”


Verified
4/5

2024-08-17

Packaging

"Loved product and quickness of delivery and condition of product on arrival. I would prefer to have all paper packaging versus the Bubble wrap which is extremely hard to remove from 2 cartons of soy milk as i like to keep it intact so I can repurpose. Otherwise, shopping has been a great experience. "


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your thoughtful review! We're thrilled to hear you loved the product and appreciated the quick delivery! Your feedback about the packaging is invaluable, and we understand your preference for paper over bubble wrap. We’re always looking for ways to improve, and your insights will definitely help guide us in our packaging efforts. We're thrilled you had a great shopping experience with us and look forward to serving you again soon!”


Verified
5/5

2024-08-17

Beautiful pasta!

"The packages and the quality of the pasta is
Excellent! GRAZIE!!!
"


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“Thank you for the fantastic review! We're thrilled to hear you're loving our beautiful pasta and its excellent quality. Your enthusiasm truly makes our day! GRAZIE for choosing us and sharing your experience!”


Verified
5/5

2024-08-17

Good shopping experiece

"Easy ordering, good price, good quality, quick delivery"


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“Thank you so much for your kind review! You might have just made us blush a little! We're so happy you had a positive experience with us, and we hope to see you back again soon! Take care!”


Verified
5/5

2024-08-17

Quick service

"Last weekend I ordered an item I would need this coming Monday--so about 9 days later. When I placed the order, I was told it should arrive in about 5 business days, or by the following Saturday (which is today). It was delivered yesterday. Quick delivery service...got the item well in advance of when I needed it."


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”


Verified
4/5

2024-08-17

first time customer

"Product was good, came quickly, but I had to go track it down it was delivered to the wrong residence, luckily I recognized the picture"


Rep reply posted 2024-08-17
A rep from Vitacost, KevinRep, has responded:

“Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the product and that it arrived quickly. We're sorry to hear about the delivery mix-up, but we're so glad you were able to track it down! Your feedback is invaluable to us as we strive to improve. We can't wait to serve you again soon!”