"I’m Gluten Intolerant and appreciate the availability of so many good choices. I bake’s own bread and Pamela’s Bread Mix is delicious. "
"My products were delivered in a timely fashion!"
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experience with us.”
"Great product. Just as advertised. It arrived in just a few days, and I've been enjoying it ever since."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love the product and that it arrived quickly. Your recommendation means the world to us! Enjoy your purchase, and we can’t wait to serve you again soon!”
"The chocolate fiber bars were ordered. One week later I am told that they are out of stock. Why wasn't I made aware of this when I ordered? When will they be back in stock? They have not been in stock for weeks or months. When are they coming back?
"
“I understand your frustration about not being notified that the chocolate fiber bars were out of stock after your order. I apologize for any inconvenience this has caused you. Stock availability can sometimes change rapidly, and it's disappointing when expectations aren't met. Unfortunately, I don't have specific information on when these bars will be back in stock, but I recommend checking our website frequently for updates. Additionally, you may consider signing up for stock alerts if that option is available, so you can be informed as soon as they are restocked. Thank you for your patience, and we appreciate your understanding.”
"All packaging done well and arrived promptly. "
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experience with us and that is was packaged so well.”
"First, I was given no forewarning of it's arrival and it, Wheat Germ Oil (a nutritional supplement that is perishable) was left sitting out in 108 degree temperatures for 4 hours while I was at work. Second, when I opened it, the safety seal was broken. Won't be back here."
“I’m truly sorry to hear about your experience with the delivery of your Wheat Germ Oil. It’s understandable to be concerned about a perishable product left in such high temperatures, and finding a broken safety seal adds to that disappointment. We strive to ensure our customers receive their orders safely and in good condition, so I apologize for this oversight. Your feedback is invaluable, and I recommend contacting our customer service team directly @ 1-800-381-0759 to address this issue and explore possible solutions. Thank you for bringing this to our attention.”
"Easy to use. Good information. Quick delivery."
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"Order complete - refund quickly addressed due to my error. "
“Thank you for your excellent feedback! We are so happy you are happy with our customer service as we pride ourselves on it”
"Always good service. Shippi g is quick and quality is off the charts."
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you enjoyed your experience – it means the world to our entire team!”
"Great service , expect nothing less !"
“We are thrilled to hear that you had such a fantastic experience with us! Thank you for the glowing review and for choosing Vitacost. Your satisfaction is our top priority, and we look forward to providing you with exceptional service in the future.”
"Ordered arrived in 3 days. "
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experience with us.”
"Found the product that I wanted at a good price and shipping was good as well. "
“Good afternoon and thank you for your kind review! We are so happy to hear that you are able to find your favorite item at a good price and fast shipping! Take care!”
"Easy to order, great prices, and fast delivery. "
“Yay! We're so happy to hear that you received your order fast and that you were happy with the pricing! We appreciate you taking the time to share your feedback!”
"I got what I wanted and it arrived faster than I expected, very satisfied."
“Yay! We're so happy to hear that you received your order early and that you were satisfied with the service you received! We appreciate you taking the time to share your feedback!”
"fast service... easy to order"
“Yay! We're so happy to hear that you received your order in a timely fashion! We appreciate you taking the time to share your feedback!”
A rep from Vitacost, KevinRep, has responded:
“We're thrilled to hear that you're enjoying our wonderful products! It's fantastic to know that our selection can cater to your gluten-free needs. Pamela’s Bread Mix is indeed a favorite among many for its deliciousness! Happy baking, and thank you for sharing your experience with us!”