"The Vitacost folks addressed my issues immediately. "
"I so appreciate your great service! A very satisfied customer and client !!!!!"
“ Hearing how much you love service has brightened up our day at Vitacost! Thanks for the great review you left us!”
"Been a consumer of Vitacost for many years. Never have I been disappointed. Wish I was not on the phone when the delivery persons showed up because I did not have a chance to tip him and her."
“Thank you so much for your fantastic review! We are thrilled to hear that you have not been disappointed when using our company. We are honored to have you as a loyal customer!”
"I found what I wanted, the online shopping experience was smooth. I found some sesame crackers that were a much better price than what I could buy on Amazon. The discount was very good, 20% I believe. Thank you for that. The delivery was prompt and everything was packaged nicely. No complaints, everything was 1st class. Well done!"
“We are thrilled to hear about your positive shopping experience with us! Thank you for sharing your feedback on finding great deals and enjoying a seamless delivery. We appreciate your support and look forward to serving you again soon.”
"Have ordered from Vitacost for several years. Like the healthy selections, frequent specials, and quick handling of any issues (which are quite rare)."
“Thank you so much for being a loyal Vitacost customer! We're thrilled to hear that you enjoy our healthy selections, specials, and quick customer service. We appreciate your support and look forward to serving you for many more years to come!”
"love vitacost but latest order included one damaged can which was moldy. Packers didn’t notice"
“I'm sorry to hear about the issue you experienced with your recent order. We appreciate your feedback and we take product quality very seriously. Please reach out to our customer support team @ 1-800-381-0759 with your order details so we can address this issue and ensure a better shopping experience for you in the future.”
"Very good in all aspects as usual"
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"Excellent! Good supplements. Fast delivery! Thank you!"
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”
"Service and products were great."
“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”
"I ordered some some bags of chips, along with a bottle of olive oil, along with supplements. I was unhappy, when I opened the box, to see that someone had packed the bubble-wrapped, but heavier, olive oil on top of the bags of chips. I can't understand why anyone would fail to figure out that the bottle would partially crush the bags, which it did. In the past, packers have separated the heavier items from the more fragile ones with a box divider. A divider had not been used this time."
“I am sorry to hear about your recent experience with the packing of your order. Your feedback is valuable to us and we apologize for any inconvenience this may have caused. We will make sure to address this issue with our packing team to ensure that proper precautions are taken in the future to prevent similar incidents. Thank you for bringing this to our attention.”
"I'm very satisfied with the products and service at Vitacost overall. "
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"I love that you offer a wide range of quality products and deliver faster than Amazon!!! Thank you!! "
“We are thrilled to hear that you found our delivery to be faster than Amazon and that your are enjoying our product lines! Thank you for choosing Vitacost. We appreciate your support!”
"Great service, lots of good products and the prices are good!"
"I was able to purchase all we need quickly and at reasonable price. They arrived in several days "
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”
"You make it easy to order products from VitaCost.
Thank you,
Ellen Platt"
“We are incredibly grateful that you took the time out to share your feedback with us! Customer satisfaction is our top priority, and we are thrilled that you're enjoying your experiences – it means the world to our entire team! ”
A rep from Vitacost, KevinRep, has responded:
“That's wonderful to hear! We're so glad we could help you promptly. Thank you for choosing Vitacost for your shopping needs.”