"Fast shipping on all the vitamin supplements we need. Many choices even for our Dachshund's vitamins. Highly recommend for great prices and wide selection of products"
"Great prices, great selection, fairly quick delivery!"
“It’s always a great feeling to know we’ve made our customers happy. Thank you for taking the time to leave your feedback!”
"Ordering experience went well and items ordered were exactly what I needed. They often have items that are better priced after discounts than I can buy locally and it's so easy to search, click, and order. Ordered items always arrive timely, packed well, and in great condition. Very pleased."
"Have been taking this product for over 50 years, and Vitacost is such a Reliable company where I can purchase it and I receive it in a timely manner with NO hassle. "
“ Thank you so much for the awesome 5-star review! We're thrilled to hear that your ordering experience was quick and easy. Thank you for putting your trust in us for that product that you count on!”
"I placed my order on line Tuesday and order arrived Friday noon.
The order contained 10 jars Tomato Sauce and every jar was wrapped in an awesome bubble wrap holder. All other items I ordered were also in package and intact.
Love the deals Vita Cost offers and may they keep rockin' it as they have for lo these many years."
“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were impressed with our packaging. We appreciate your support and look forward to serving you again in the future.”
"Always a pleasure to shop at Vitacost! Thank you!"
“Your kind words about our company are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us”
"I ordered a product that I didn't get. My only option was to receive a refund. I could only chat and they quoted a wrong refund amount. I still don't know if I will be getting a full refund."
“I'm sorry to hear about the inconvenience you experienced with your order. Our team strives to provide accurate and timely service, so it's disappointing to hear that we fell short in this instance. We understand your frustration and will work to ensure that you receive the correct refund amount promptly. Thank you for bringing this to our attention.”
"Fast delivery and great price!"
“Thank you so much for your amazing 5/5 star review! We are thrilled to hear that you had a quick delivery experience with us and that you are liking our prices as well.”
"Thank you for offering high quality products, reasonable pricing, packaging and prompt mailing."
"It is always a pleasure to do business with your company. "
“We are thrilled to hear that you are pleased with our service! Thank you for choosing Vitacost and for taking the time to leave us such a kind review. We appreciate your support!”
"I have always been pleased with the service, products and packaging from Vitacost. I love the free shipping with minimum order and the coupons I occasionally get too.
Thank you for being there."
"I received an order and needed to make a return. Via email, on the same day, I received confirmation that my refund had been approved.
That's service!"
“Thank you so much for your positive review! We're thrilled to hear that you had such a prompt and smooth experience with your return and refund. We appreciate your support and hope to continue exceeding your expectations in the future.”
"You cancelled my order with no reason. Instructed me to call a number and the operator could not give me a reason why it was cancelled and told me to wait for 2 days for another response. I'm assuming this site is SPAM> "
“I'm sorry to hear about the frustration you experienced with your order being canceled. We strive to provide the best service possible, and it's disappointing to hear that you didn't receive a clear explanation for the cancellation. Please reach out to us directly with your order details so we can investigate this further and provide you with a resolution. Your experience is important to us, and we want to make things right for you.”
"got what I ordered when I needed it. however, there was way too little packing in the shipping box. had the product been in less substantial bags, they might have broken open in transit."
“Thank you for taking the time to share your feedback with us! We're thrilled to hear that you received your order on time. Your comments about the packaging have been noted, and we appreciate your input on how we can improve. We're grateful for your support and hope to serve you even better in the future.”
"The selection of products and the prices are excellent. Now that I moved to the New Jersey suburbs, the delivery takes 1 or 2 days longer. As I ordered items that I don’t need right away, it works for me."
“We're thrilled to hear that you find Vitacost convenient and that you're happy with our selection and prices! Thank you for sharing your experience with us. We're so grateful to have you as a customer, and we appreciate your understanding about the delivery times in your new location. We're always here to help if you have any questions or need assistance.”
A rep from Vitacost, KevinRep, has responded:
“Thank you so much for your kind review! You might have just made us blush a little! We're so happy you had a positive experience with us, and we hope to see you back again soon! Take care!”