"Great value and excellent service."
"Ordering is easy. Products are packed well and delivered quickly. "
“Thank you so much for the amazing review! We're thrilled to hear that you are happy with our timely delivery and secure packaging. We're also glad you find our website easy to use. Looking forward to serving you again soon!”
"Although Vitacost is now a unit of a large grocery corporation, the people working at VC remain best in the business.
Not much more needs to be said; other than, THANKS!"
“Thank you so much for the amazing review! We are thrilled to hear that you had a positive experience with our team at Vitacost. Your support means the world to us!”
"great service and products"
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"I was charged for my full order but was missing part of it."
“I'm sorry to hear that your order was incomplete. Please reach out to our customer service team @ 1-800-381-0759 with your order details so we can look into this issue and assist you in resolving it promptly. Your satisfaction is important to us, and we want to ensure you receive the products you ordered. Thank you for bringing this to our attention.”
"Very professional service, great products, fast shipping....what more can you ask for---!!!
Highly recommended."
“Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.”
"Found most everything I needed and wanted .... "
“We're so happy to hear you are enjoying your experiences with us! Thanks for the kind review!”
"Packaged very well as there no damage to cans of soups. Delivery was fairly quick. I would order again from this company. "
“We are thrilled to hear that you had a great experience with your recent order of soups from Vitacost! We take great pride in ensuring that your items are packaged securely and delivered promptly. Thank you for choosing us, and we look forward to serving you again in the future!”
"Terrible shipping and tracking. Still no items. "
“I'm sorry to hear about the delay in receiving your order. Please provide me with your order number so that I can look into this matter further and provide you with an update on the status of your shipment.”
"A coworker told me about vitacost and I gave you all a try order in July 29 and had my products by Aug 2. Will be placing more orders in the future!! "
“Thank you so much for taking the time to leave your rating! Please reply and let us know if there is something we could have done differently to earn a 5 star rating from you! We're always looking at bettering our services, so your feedback will help us do so.”
"Great service and good price "
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our prices and services. Your support means the world to us! ??”
"All items came in excellent condition (even a glass jar) and in great time."
“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were impressed with our packaging. We appreciate your support and look forward to serving you again in the future.”
"Ordered heat sensitive items and Vitacost kept me updated on the delivery time so I could bring it in when delivered."
“Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and that we were able to keep you informed about your heat-sensitive items. Your satisfaction is our top priority, and we truly appreciate your feedback. Have a wonderful day!”
"Always great prices and fast delivery. Many varieties of products to choose from. Have referred many to this site!"
“Thank you so much for the amazing 5/5 star review! We're thrilled to hear that you're loving our products, prices and fast delivery. Your support means the world to us! Thank you for referring others to our site.”
"I signed up for text messages to let me know when my package was delivered. I received only one confirmation for sign up. I got no notification when the package was en route or delivered. It sat for 3 hours in the Arizona heat and my carob chips completely melted. Once they cool they're impossible to break apart making them useless. Please improve the notification system!!!"
“I'm sorry to hear about the issue you experienced with our shipping notification system. We definitely understand the importance of receiving timely updates on your package delivery. Thank you for bringing this to our attention, we will work on improving our notification system to ensure this doesn't happen again. We apologize for any inconvenience caused and appreciate your feedback.”
A rep from Vitacost, KevinRep, has responded:
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”