"Good products delivered quickly. "
"Everything is fantadtic I love shopping at your online store."
"I ordered a product that was in a glass bottle. It was packaged very securely and had handle with care on box. The box wasn’t handled with care by the shipping company so I’m grateful it was secured on y’all’s end. My order was processed through quickly and was sent to be shipped in an above average time. The product I ordered is of great quality. Thank you. I will do business in the future. "
“Thank you for your fantastic feedback! We're thrilled to hear that your order arrived safely and that you were pleased with the packaging and product quality. We appreciate your support and look forward to serving you again in the future.”
"Was recommended by friend and found what I was looking for and received within 3 days. Thanks!"
“We are thrilled to hear that you had a great experience with us! Thank you for choosing Vitacost for your health and wellness needs. We appreciate your support and hope to continue exceeding your expectations in the future.”
"vitacost is always fast and delivers in good shape..they have such a big variety of things..many things I didnt think a "vitamin" company would!! been with them many years and if ever a problem, they fix it quick!!!"
“We are thrilled to hear that you have had such a positive experience with us! Thank you for being a loyal customer and for your kind words. We appreciate your support and look forward to serving you again in the future.”
"always packaged well, good prices, timely shipping"
“Thank you for the amazing feedback! We are thrilled to hear that you are happy with our products, packaging, prices, and shipping. Your support means the world to us!”
"Package was delivered by dropping it next to the entrance to the building, with the top of the package completely open so the contents were visible. I only found it because I was walking around inside the building for a bit of exercise. Fortunately all 9 items were still in the package."
“I'm sorry to hear about your experience with the delivery of your order. We truly apologize for any inconvenience this may have caused you. We appreciate your feedback and will address this issue with our shipping carrier to prevent it from happening in the future. Thank you for bringing this to our attention.”
"I was using 2 companies to order my Vitamins. Vitacost was one of them. Because I've been able to get quality trustworthy products at a reasonable cost from Vitacost, I no longer use the other company. I order only Vitacost. "
“Thank you so much for your fantastic review! We are thrilled to hear that you have found our products to be trustworthy and reasonably priced. We are honored to be your go-to source for vitamins and are grateful for your loyalty.”
"The packaging was the best I have ever had for jelly & jam jars. No breakage. IT’S GREAT
RON"
“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were impressed with our packaging. We appreciate your support and look forward to serving you again in the future.”
"Delivery quick The tea is great "
“Thank you so much for this 5-star review. We are thrilled you are enjoying the tea! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"I purchase various Vita Cost items when I need them. Often it is in response to their frequent % off ads. The negatives I have are:
1. Often they are "out of stock" for the item I want so it makes delivery cost an additional consideration because my order might not meet "free shipping" minimum.
2. I get overloaded in my inbox with two or three new ads every day following placing an order. Too much click bait. "
"Pleasure doing business with Vitacost "
“Hearing how much you love service has brightened up our day at Vitacost! Thanks for the great review you left us!”
"Great! Easyand fast with delivery"
“We're thrilled to hear that your shopping experience was a breeze and that your order arrived quickly! Thank you for choosing Vitacost - we appreciate your business and hope to serve you again soon.”
"I ordered a good variety of snacks & bars. I didn't really think about the summer heat here in Texas when I placed the order, but hoped for the best. Of course, the chocolate covered snacks were soft/melty & the Aloha bars were also a bit soft but once I place them in the fridge for a few hours, the bars were good. The "That's It Chocolate Figs" & "dates" were stuck together. I can pull them apart as needed, but the texture is not good, but still tasty. Otherwise, packing was good & time it took to be delivered was very good."
“Thank you so much for sharing your feedback with us! We're glad to hear that you enjoyed the variety of snacks and bars you ordered, despite some of them being affected by the summer heat. We appreciate your understanding and resourcefulness in refrigerating the items to restore their texture. Your review helps us improve our service and we're grateful for your support.”
"Everything I needed was delivered in great condition and on time again. I appreciate Vitacost using paper instead of bubble wrap. That matters to me."
“We're thrilled to hear that you had another perfect experience with us! Thank you for your feedback and for appreciating our commitment to using paper packaging. We truly value your support and look forward to serving you again in the future.”
A rep from Vitacost, KevinRep, has responded:
“Vitacost strives to deliver the best customer experience, and it makes our day to know we have accomplished just that!”