"I especially appreciate the ability to shop for my favorite Ezekiel cereals, Nutzo, and other organic products at Vitacost. Their selection of high quality supplements and many other items is really excellent."
"Large variety of quality products at competitive prices with coupons or discounts offered regularly. Great customer service. Fast delivery."
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future.”
"All the items in my order came perfectly wrapped; nothing was damaged. This included glass bottles and crackers! Much appreciated!"
“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were impressed with our packaging. We appreciate your support and look forward to serving you again in the future.”
"We always get good service with Vitacost. They pack items well."
“Your kind words about our company are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!”
"My package was delivered sooner than I expected. My package was handled with care."
“Yay! We're so happy to hear that you received your order early and that you were satisfied with the care that it was handled with! We appreciate you taking the time to share your feedback!”
"Good delivery and friendly "
“Thanks for the 5-star review! Your feedback is a great way to let us know we’re on track for making our customers smile! We look forward to serving you again in the future”
"First time that you did not have all we needed. You were out of Black Cheery concentrate."
“We're glad to hear that you're generally pleased with your experience, but we're sorry to hear that we were out of the Black Cherry concentrate you were looking for. We apologize for any inconvenience this may have caused and will do our best to restock it as soon as possible. Thank you for your feedback and for choosing Vitacost.”
"We were looking for an alternative flea and tick prevention collar for our dogs and Vitacost offered the best selection at the best cost for our needs. They shipped out the items very quickly and the products were exactly what we expected. "
“Thank you so much for your wonderful review! We are thrilled to hear that your Vitacost order arrived safely and that you were able to find a flea and tick collar for your dogs. We appreciate your support and look forward to serving you again in the future.”
"Just received shipment - very easy since it was a repeat order."
“Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"The discount and delivery was VERY reasonable. I was so pleased to receive my order within five days!!! Amazing. I will be ordering the same product soon, and probably every month. I wish there was a way for me to save the cardboard boxes and resend them BACK to Vitacost. I hate waste and am always looking ways to help the environment. Thank you Vitacost for working FOR ME. "
“We are thrilled to hear that you had such a positive experience with our service and delivery! Thank you for your kind words and for choosing Vitacost. We truly appreciate your support and look forward to serving you again soon. Your feedback means the world to us!”
"Vitacost has proven to be a great place to get the products I am looking for. I like the variety of products and that everything is packed well and arrives quickly and safely.
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“We are thrilled to hear that you had such a positive experience with Vitacost! Thank you for taking the time to share your feedback. We're so glad we could provide you with the products you needed at a great price. Your satisfaction is our top priority, and we look forward to serving you again in the future.”
"The website ordering is not very user friendly.
I get my order ready then the payment window won't come up. Usually just call to get my order going. "
“Thank you for providing this valuable feedback about your experience with our website ordering process. We are constantly working to improve our online platform and make it more user-friendly for our customers. Your input helps us identify areas for enhancement, and we greatly appreciate your patience and understanding. Thank you for choosing Vitacost!”
"Good company does a good job"
“Your kind words about our company are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!”
"Fed Ex indicated the shipment had been damaged in Las Vegas, NV. I received no information after that. Still waiting for my shipment...:
I have not been contacted."
“I'm sorry to hear about your experience with the shipment. Please reach out to our customer service team @ 1-800-381-0759 with your order details so we can look into this matter and assist you further. We apologize for any inconvenience this has caused and appreciate your patience.”
"Good prices, great selection, fast delivery. I'm staying with Vitacost!"
“Thank you so much for your amazing feedback! We are thrilled to hear that you had a fantastic experience with Vitacost! We truly appreciate your support and look forward to serving you again in the future.”
A rep from Vitacost, KevinRep, has responded:
“We are thrilled to hear that you are enjoying our wide selection of organic foods and supplements! Thank you for choosing Vitacost for your health and wellness needs. We're excited to continue providing you with high-quality products that you love.”