"FIRST TIME AT VITACOST AND WOW! SUPER FAST SHIPPING! GREAT PACKING! ITEMS IN STOCK! WILL DEFINITELY BE BACK. THANK YOU!"
"Order was a good price, shipment was prompt.
Didn't get the confirmation email, but other than that was very satisfied. "
“We're thrilled to hear that you had a great experience with your Carlson Oil order! Thank you for your feedback, and we appreciate your understanding regarding the confirmation email. We're grateful for your support and look forward to serving you again soon!”
"Finally there was 20% off offer roll back. Havn't received one for long time so I had to go iherb for substitute"
“We're thrilled to hear that you enjoyed the 20% discount! Thank you for choosing Vitacost for your health and wellness needs. Your feedback is greatly appreciated, and we're glad you found the offer helpful. Keep an eye out for more great deals in the future!”
"I have shopped Vitacost for over two decades and during this entire time they have never failed to wonderfully satisfy me with their resolution to any problem that has occurred. And the majority of prablems did not originate with the Vitacost team, but with the deliver of the my order after it was shipped, either damged, lost, or exceedingly late. "
“Thank you so much for your amazing review! We are thrilled to hear that we have been able to satisfy you for over two decades. We appreciate your loyalty and understanding when issues arise with delivery. Your support means the world to us!”
"Have had good delivery experiences with the product. "
“Thank you so much for taking the time to leave your rating! Please reply and let us know if there is something we could have done differently to earn a 5 star rating from you! We're always looking at bettering our services, so your feedback will help us do so.”
"Prices are comparable to my area. Loved the variety. Fast delivery. I was crushed when I saw can goods on top of the dry goods. A divider was placed in the box, but only some of the cans were placed to one side. My dry goods came crushed."
“I'm sorry to hear about your experience with the packaging of your order. We strive to ensure that all orders are packed carefully to prevent any damage during transit. We appreciate you bringing this to our attention and will share your feedback with our packing team to prevent this from happening again in the future. Thank you for bringing this to our attention.”
"This is an excellent product which I have used for years. Vitacost has some very good prices on this item. Their customer service and delivery are very good."
“We are thrilled to hear that you have been enjoying our Buddha Tea for years! Thank you for your kind words about our pricing, customer service, and delivery. We truly appreciate your support and are grateful for your positive feedback.”
"Easy to order, delivery quick"
“Thank you so much for the awesome 5-star review! We're thrilled to hear that your ordering experience was easy and the delivery was quick. Thank you for choosing Vitacost!”
"I was impressed with the price,a very good quality product."
“Thank you so much for your amazing review! We're thrilled to hear that you are impressed with our prices and products. We appreciate your business and look forward to serving you again in the future.”
"Took longer than expected despite the shipping option I paid a little more for."
“Thank you so much for sharing your experience with us! We appreciate your feedback and will work to improve our shipping times in the future. We're thrilled that you chose Vitacost for your wellness needs!”
"I hope all my orders are handled as well. "
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us and we also hope that all your orders go that smoothly :)”
"I found the price of the monk fruit went up at my old retailer, I found it here at a great price, and very fast service"
“We are thrilled to hear that you found our prices to be better than your old retailer and that your delivery experience was smooth and easy! Thank you for choosing Vitacost. We appreciate your support!”
"My package arrived on time. The packaging on the fragile bottle was outstanding! Very pleased with my transaction."
“It’s always a great feeling to know we’ve made our customers happy. We're excited the package showed up on time and was well packaged. Thank you for taking the time to leave your feedback!”
"Great buys, and will definitely by all again,"
“Vitacost strives to deliver the best customer experience and the best products, and it makes our day to know we have accomplished just that! We are excited to hear you will be returning to Vitacost”
"Good prices and quick delivery."
“Thank you so much for the excellent feedback! We are happy that you enjoyed your experience with us!”
A rep from Vitacost, KevinRep, has responded:
“Thank you so much for the amazing 5-star review! We are thrilled to hear that you had a great first experience with us and that you enjoyed our fast shipping and packaging. We appreciate your support and look forward to serving you again in the future”