"I hope I can easily reorder. I left the last company because it was so difficult to reorder. No I don't want auto ship."
"Very good...can't believe how inexpensive the items are!"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”
"Got the tubing and it works great.
"
“We are so happy to hear that you are pleased with the item. Thank you for leaving us a review, we hope you have a great day!”
"Easy to order. Good price. Great product. Can’t wait until I get my UrgoK2 !"
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"Having done this before a re-order was easily managed."
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”
"I asked for two 8 1/2 wheels for my walker. Received two 5 3/4 inch wheels.
Need I say more?
"
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and will relay this to our team to look into. Please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is addressed.”
"My first order with Vitality was a satisfying experience. Their low prices and speedy delivery of quality merchandise says a lot about their company. Thanks, Vitality."
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”
"Got what I paid for...thank you!"
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"I received cancer causing items?
Not what I ordered. No refund aloud. For your mistake. "
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a return for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
"hoped the shipping would be more reasonable"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"Great navigation of the site for product review and purchase."
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Could not find fabric information or measurements for sizing"
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter we apologize for any frustration this may have caused.”
"I was pleased to find the supplies I wanted along with other comparable choices at very reasonable prices. "
“We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”
"prices are good. Not a fan of paying more for shipping than the total of the items. Convinient when needed"
“We are happy to hear that you are pleased with the prices but are sorry that you are disappointed concerning shipping we appreciate your feedback. Your comments will be passed along to the team.”
"Very easy to order required items and great selection of repair parts."
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for taking the time to leave us a review and provide your feedback. If you have any issues or questions in the future please do not hesitate to give us a call, have a great day!”