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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-12-25

Great Medical Mart

"This site had what I needed. The 10-day supply we were provided after my husband was discharged was so insufficient, 5 catheters and 1 inner cannula, that I'm forced to resupply from vendors. The items I ordered were the most important, and Vitality was the only supplier that had the exact items I needed. Thank you!"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site and that you got your needs taken care of, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-12-25

First timer on this site

"order was easy to place. it was complicated and hassle free thank goodness "


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
4/5

2023-12-25

Quick and easy.

"Easy to do business with, good prices too!!"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
1/5

2023-12-24

Carpal tunnel releif

"Did not work for me would like to return"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We will relay this to the team to reach out. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-12-24

There when you need them!

"Easy ordering. No need to wait for quotes. Fast shipping promised."


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
1/5

2023-12-24

"SITE WOULD NOT ACCEPT THE DISCOUNT CODE WHICH IS THE REASON I DECIDED TO ORDER . I GOT THE CODE THE SAME DAY I ORDERED
IT WAS ONLY 5% ( save 5 ) BUT IT WAS THE PRINCIPAL
"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-12-24

Shampoo/cream

"Quick and good price
Fast shipping
"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
4/5

2023-12-24

Super service as easy as it gets

"The website is was easy to
navigate. The products are
excellent. You can't ask for any more than that.

"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
2/5

2023-12-24

"Last time I called the person was rude I didn’t receive my entire order I even emailed still no response "


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused. ”


Verified
2/5

2023-12-24

Good site terrible checkout

"Checkout frought with problems. Have I paid twice now? Paypal might think I did, certainly had to do multiple authorizations before Vitality had my address info right even!"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be we do show only one order created and one charge. Your comments will be passed along to the management team. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-12-24

Ultra fast on medical supplies

"My requested supplies were precisely delivered in about two days after Vitality Medical received the appropriate prescription. That is very satisfactory service."

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Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
4/5

2023-12-23

Great offer of Boost Breeze

"Enjoyed receiving discounts plus free shipping."


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-12-23

Oxy Larry

"Website worked wonderfully... we'll see how well they ship... hard to find these things"


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-12-23

Wonderful

"Great products great website "


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and that you are pleased with the products. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-12-23

Deliver as promised

"I have ordered from Vitality for a couple of years and they have always delivered as promised. The packaging they use has protected what they sent me and I have not had any issues. "


Rep reply posted 2023-12-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”