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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.36/5

Verified
3/5

2023-08-28

password reset not working.

"password reset not working.password reset not working.password reset not working."


Rep reply posted 2023-08-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but we will share this with the team to further look into, please watch your email for updates. ”


Verified
5/5

2023-08-28

The best

"My son loves your gloves he has autism and want do nothing without wearing your gloves .your pricing helps cause he goes threw them a box every few days ."


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that he is pleased with the item and that it is a price that works for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
4/5

2023-08-28

GOOD VARIETY

"HAD EVERYTHING I WAS LOOKING FOR. HOWEVER, I THOUGHT THAT THE INITIAL AD SAID, "FREE SHIPPING"????"


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, in regards to free shipping for orders over $49 that is for reoccurring/subscription, items must be made into a subscription, and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.”


Verified
4/5

2023-08-28

my review

"applying discount was prolonged, otherwise it was fine."


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-08-28

Ez internet ordering

"Ez internet ordering. Selection of products"


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
4/5

2023-08-28

Resupply

"Items to restock home supply arrived in time before school."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thanks for the great review. We look forward to seeing you again soon!”


Verified
5/5

2023-08-28

Rockin it like a Boss!

"Every time I use Vitality Medical I know I will receive exactly what I ordered and very promptly! The customer service is amazing!"


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
1/5

2023-08-28

Still waiting

"Ordered quite some time ago and keep receiving emails saying my product I ordered and paid for is in high demand and they do not know when the product will be back in stock. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be and apologize for any supplier backorders. We are always looking for ways to increase customer satisfaction and we will pass your comments along to management.”


Verified
5/5

2023-08-27

Great service as usual

"Easy web order and phone is always good!"


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-08-27

Website is Easy to Use. Customer Service Exceptional

"I've been using Vitality for several years now and they are always great. I highly recommend them."


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business all this time! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-08-27

Good

"I found this website very easy to order my products from."


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-08-26

Had Exactly What I Needed!

"Was unable to find the exact product I had been using until I visited the website. Super Easy To Use."


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-08-26

Very satisfied

"Right product, delivered quickly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-08-26

great website

"great website and very user friendly"


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-08-26

quick and easy

"quick and easy - a rare thing today in online purchasing. Quite affordable as well! *****"


Rep reply posted 2023-08-28
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”