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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-07-24

Good service

"Recieved as advertised and on time"

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Rep reply posted 2023-07-27
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-07-24

Cheaper Than Allegro Medical

"Allegro is changing prices to much"


Rep reply posted 2023-07-27
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-07-24

pink lady

"great easy but i wish i did not have to pay shipping "


Rep reply posted 2023-07-27
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time but we are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
1/5

2023-07-24

Ridiculous

"Terrible. Slow responce from staff. I had to cancel the order go to another vendor."

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Rep reply posted 2023-07-27
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into. ”


Verified
5/5

2023-07-23

"Website is very easy to navigate through. Nice discounts too!"


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-07-23

Hey there! Great and to use. Grèat price!!

"Hey there great and easy to.use"


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-07-23

"Very convenient and was able to find the exact nebulizer I was looking for. "


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-07-23

GREAT DEALS

"I signed up for the service where they send you a refill of the product. 'This will assist me greatly with the care of my patients.

Thank you Vitality!!
"


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-07-23

Clinic supplies made easy

"I needed to restock some of my clinic supplies, and found that an email receipt from a previous order had an "easy reorder" button that had all the info from my last order, so all I had to do was click the button - no searching for the items I wanted, it was all right there. Thanks for making my life a little easier today."


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-07-23

Ankle Brace Purchase

"Decent price. Delivered as ordered. Reasonable delivery timing. Note I was not in immediate need. Overall I am satisfied. "

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Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are happy to hear that it you were all around pleased with everything. We look forward to seeing you again!”


Verified
2/5

2023-07-23

Not happy

"I ordered something for my son with medical needs and paid for rush shipping. On day 3 of no confirmation of shipping, I contacted customer service and then found out the product ordered was out of stock and no ETA on when they would receive it. They didn't even contact me to let me know that and then when I canceled the order it took almost 3 and 1/2 weeks to get my money back. Because there was one other item that was way less expensive in the order and they overnighted that to me they still charged me for overnight shipping when they shouldn't have. I found the items needed at another place and although $5 more, they shipped in 2 days and I ended up saving $. Disappointed in vitality and the way my order was handled "

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Rep reply posted 2023-07-27
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service we provided. We value your business and if you'd like to contact a supervisor, you can send us an email at supervisor@vitalitymedical.com. I apologize for any frustration this may have caused.”


Verified
5/5

2023-07-22

Yay

"Website is easy to find things. PayPal makes it easier to check outl Keep up the good wor!"


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
2/5

2023-07-22

Unsure

"I couldn't get the code for the 5% off. "


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
1/5

2023-07-22

bad

"bad bad bad bad bad bad bad bad"

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Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, and sorry we couldn’t make it a better experience. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com.”


Verified
5/5

2023-07-22

Great exp

"Great but the odor eliminator needs more detail "


Rep reply posted 2023-07-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”