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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-05-28

Always reliable.

"Always have the supplies we need in stock. Always fast delivery. I think they pack and ship as soon as the order is placed. "

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Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-05-28

Disposable pants

"Quick shipping..great prices..large assortment of products... very customer oriented company....highly recommed"

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Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted your experience was pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
1/5

2023-05-28

yeech

"Some other time ! You have already wasted so much of my time in unfulfilled promises to "research an issue" or swap out a return for the correct product", not to mention that overseas "English Speakers" have to be first and foremost 'ENGLISH LISTENERS.""


Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Deborah, We're very sorry that you had an unsatisfactory experience with the service we provided. We value your business and would like to make this right for you. If you'd like to contact a supervisor, you can send us an email at supervisor@vitalitymedical.com. I apologize for any frustration this may have caused. ”


Verified
5/5

2023-05-28

affordable and conveniant

"exactly as described, fast shipping and affordable"


Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-05-27

accepted my debit card

"Tried to buy from another company and they didn't accept debit cards?"


Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Dexter, we appreciate your review! Please let us know if you have any questions for us in regard to your order. Have a great day! ”


Verified
5/5

2023-05-27

Exce

"Excellent service Vitality!"


Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Caroline, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
5/5

2023-05-27

great

"great service and products and it was easy to order"


Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Predrag, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”


Verified
2/5

2023-05-27

Price increase

"I have been ordering medical supplies from vitality medical over 2 years.
The price increase is truly shocking even with discount code. I need to shop around for better prices.
"


Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Tammy, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-05-26

fast service

"2 days and got just what i ordered"

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Rep reply posted 2023-05-31
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Harlan, Thanks for the review and feedback we hope to see you again soon! ”


Verified
5/5

2023-05-26

Good company

"Great company, reliable, on time. Highly recommended "


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Esteban, Thanks so much for the kind words, have a wonderful day! ”


Verified
5/5

2023-05-25

Excellent product

"I absolutely love this product. I searched all over looking for this product and no one carried it, until I found Vitality Medical. Thank you "


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Annamarie, Really glad you had a positive experience and was able to find the item you were needing! Thanks for reviewing. We look forward to serving you again soon! ”


Verified
5/5

2023-05-26

Have thesize

"Need these bigger size because my husband has a lot of fluid in his belly and a XXL doesn't fit.wife#1"


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Frances, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
1/5

2023-05-26

Confusi

"I see the item I want in the pictures but there’s no way to know if it’s what I ordered. All the item at checkout have the same picture but different prices. Very poor web experience "


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Richard, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-05-26

Make sure to look how long shipping takes

"I wish the product would become faster"


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Ben, thank you for your review, and appreciate your feedback! The order was placed on 5/25/2023 with the chosen shipping method of 5-10 business days. The order has already shipped and is processing to be delivered but we are still within the shipping time frame. Please let us know if you have any questions or concerns. Thank you”


Verified
5/5

2023-05-26

Repeat customer

"Simple to order process with option to choose quantity "


Rep reply posted 2023-05-26
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Joseph, thanks for the great review. We look forward to seeing you again soon! ”