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Product & services pricing
3.74/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.42/5
Return/Replacement policy:
3.39/5

Verified
5/5

2023-05-11

Free shipping

"Good price with free shipping"


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Charles, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”


Verified
5/5

2023-05-11

"Your website is very simple to understand and straightforward I'm looking to do business in the Future!"


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Bruce, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
1/5

2023-05-11

Charged and no product delivered!

"I asked for a refund after purchasing the product as I was told the item was backordered and delivery would be tbd. Still no refund and no product. Terrible!"

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Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Sherry, our most sincere apologies for the frustration this may have caused you. I have reported the issue to management and you should get an e-mail update on this matter within 1-3 business days. Please let us know if you have any questions for us at support@vitalitymedical.com”


Verified
5/5

2023-05-11

Central Supply at your fingertips !

"I really didn't think I would find so many catagories for pt. care here. I will be coming back for things as needed. I am so grateful for Vitality Medical and the service they offer. "


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hey Gregory, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-05-11

Great service

"I was able to receive my order the second time around and I was very happy."

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Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Stephanie, we are glad the reshipment got to you! thank you for the positive review! ”


Verified
5/5

2023-05-11

Dependable

"Thank you for being a dependable resource to get my husbands needed supplies!"


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Melissa, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-05-11

Easy Peasy!!

"Very easy to order supplies. Product details are very helpful and descriptive, so I knew exactly what I was ordering. Thank you!"


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Tracy, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-05-10

bags

"it can be difficult at times to order and buy. bags can be expensive and i order for my uncle he is benn wearing for 11 years"


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Carl, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
4/5

2023-05-10

Computers didn't coordinate well

"I have no idea what the problem is but my devices didn't cooperate well with your web site. I am thrilled with your pricing so it was worth the effort."


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Dennis, We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com ”


Verified
4/5

2023-05-10

A

"COULD USE LINK FROM PREVIOUS ORDER TO QUICKLY RE-ORDER"


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Thomas, thank you for your review. If you have a Vitality Medical account it should allow you to review your previous orders and reorder from there. Please let us know if you have any questions. Thank you,”


Verified
5/5

2023-05-10

Its so easy

"Found what I needed immediately and checked out in a flash!"


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Michael, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”


Verified
5/5

2023-05-10

Solid Products and Service

"I have purchased from them about three times for equipment to handle my new pulmonary condition. They seem to be selective about the products that they offer because everything has worked as expected. The fulfillment service was also very good. I will use them again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Gregg, We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day! ”


Verified
5/5

2023-05-10

VERY helpful staff

"Had problems logging in to my account. Telephone staff was very good at helping me to get it sorted out and placing my order."


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Helen, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
2/5

2023-05-10

Too much shipping

"Even I pay for extra $$ for shipping The order never get on time "


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Melaku, we sincerely apologize for the miscommunication. Your order was placed on 5/10/2023 and there is tracking and preparing to ship. You chose the standard (3-5) business days delivery shipping method. We are still within the shipping method you chose. Please let us know if you have any questions. Thank you,”


Verified
5/5

2023-05-10

Smooth & cool

"I like the varieties of products and prices,explanations & descriptions clear & understandable. "


Rep reply posted 2023-05-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Johnnie, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”