"I’m impressed that the items that I ordered today are delivered within a few days. The products that I ordered from Vitality always comes at the right time.
"
"Great pricing, fast shipping, and quality product. I use this gel with my NuFace and RF devices. "
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”
"They gave good service. What impressed me is they were out of stock on an item and sent me an email letting me know right away. I ordered it from another company that time, but will continue to order from Vitality because of their ethical behavior when they could have strung me along until it came in stock. "
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We do apologize for any back order that occurs but truly appreciate your understanding. We look forward to working with you again, have an amazing day!”
"i got good experience to this website so amazing"
“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”
"I have been ordering from Vitality for a long time and have never been disappointed with their service and products!"
“Hello Ellen, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"Awesome website and prices! Just what I needed! "
“Hello Tara, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
"Always super fast delivery and products are top notch"
“Hello Geordan, We’re so happy to hear you had a good experience. See you next time!
”
"I returned an item and followed all their requirements when doing so (return authorization was granted, etc.). They have not refunded the purchase and won't tell me why or give me an update other than "wait.""
“Hello David, I truly apologize for the frustration this may have caused you. I have sent a credit update to the returns in regard to this issue. You should get an update from them within 1-3 business days. Please let us know if you have any other questions for us. Thank you, ”
"This website is easy to work with, very efficient"
“Hello Adrienne, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”
"Hard to find my item amongst all the other medical aids"
“Hello Napoleon, if you have any questions in regards to any type of items you are interested or needing please reach out to us at support@vitalitymedical.com. Thank you, ”
"IHADTROUBLE PLACING THE ORDER KEPT TELLING ME TO ENTER AVALID CREDIT CARD NUMBER HAD TO ENTER IT 4 TIMES BEFORE IT WAS ACCEPTED"
“Hello, we sincerely apologize for the payment issue. If you are running into any payment issues in the future please contact us at (800) 397-5899 and we'd be more than happy to place the order with you over the phone. Please let us know if you have any questions or concerns. Thank you, ”
"User friendly ordering site, excellent price."
“Hello Sabry, We're so happy that you had a positive experience with our website and pricing. Thank you for your business and for taking the time to leave a review, have a great day! ”
"It took a long time to find the items I need even with the search. I had the item number, name, and description, but it forced me to search the whole inventory. I finally found the items, but it should have been easier. "
“Hello Joanne, we sincerely apologize for the complication. I would recommend in the future if you are having trouble finding an item you are needing please contact us at (800) 397-5899. Let us know if you have any questions for us. Thank you, ”
"Your site kept crashing! INSANE THAT U CHARGE $75.00 FOR SHIPPING! I HAVE NEVER EVER PD THIS EXTREMELY OUTRAGEOUS AMOUNT FOR SHIPPING I BETTER GET MY ORDER. I AM REALLY SICK, CAN NOT BREATH AND I CANT FIND MY OWN NEB MACHINE! I WILL NEVER ORDER FROM U AGAIN!
.00"
“Hello Paulette, We sincerely apologize for the frustration. The reason why shipping was $59.94 is that you chose Rush shipping (1-2 business days delivery). We hope for your fast recovery and we also hope you give us another chance in the future. Please let us know if you have any questions. Thank you, ”
"I was looking for supplies for my PEG tube y ports extensions etc...they have exactly what I needed....thank you."
“Hi Addis, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
A rep from Vitality Medical, Megan-VM, has responded:
“We are happy to hear that the orders get to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”