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Product & services pricing
3.74/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.42/5
Return/Replacement policy:
3.39/5

Verified
4/5

2023-05-14

bigbadswede

"Your site is an easy to navigate. Easy to make paymants."


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Scott, We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day! ”


Verified
5/5

2023-05-14

"Very easy to order. Love the coupons & comes quickly. "


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Julia, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”


Verified
4/5

2023-05-13

Walking on sunshine

"Needed product. Found product. Bought product. Effortlessly. "


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Amy, That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team! ”


Verified
1/5

2023-05-13

phone

"disconnectedmmmmmmmmmmmmmmmmmmmmmmmmm"


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello David, We're very sorry that you had an unsatisfactory experience. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com ”


Verified
5/5

2023-05-13

vitality med keeping me alive!

"saving me trips to multiply drug stores looking for the supplies I need every day and night and saving trips to multiple stores that stock different items. Vitality medical has everything I need. I pull up my old order check what I want and in a short time it is all at my door."


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Laurence, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
4/5

2023-05-13

me

"how to order other absorbency or depth\stage"


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Russell, thank you for your review! If you are needing assistance placing a new order please call us at (800) 397-5899. Let us know if you have any questions. Thank you”


Verified
5/5

2023-05-13

"My order arrived very quickly. I have been satisfied with all the products I have ordered. No issues whatsoever with any of my orders. I have been very happy through the entire ordering process. Thank you! "


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Jennier, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”


Verified
5/5

2023-05-12

FAST AND EASY

"Vitality medical is a god send. They ship fast, it's easy to order and they have just about every single item I need. I am happy with the services and will continue to use them. "


Rep reply posted 2023-05-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Rita, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”


Verified
5/5

2023-05-12

Easy nav

"Easy navigation and great prices "


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website and are pleased with the prices. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-05-12

Great Experience

"We have purchased from Vitality Medical several times and have always been satisfied. Products arrive as described and on time. "


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
2/5

2023-05-12

Delivery

"You failed to deliver 2 items, They aew supposed to be redelivered asap."


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry that you had an unsatisfactory experience with the service provided. We would like to make this right for you and apologize for any frustration this may have caused. It looks like our returns are already processing a reshipment for you. Please watch your email for any further updates.”


Verified
2/5

2023-05-12

Free shipping didn’t take

"It said free shipping on the bariatric briefs but it still charged me:"


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be and apologize for any confusion, unfortunatly if any items are added to the order that do not automatically ship for free from the manufacturer that is where the shipping charge will come from which seems to be the case for one of the items on the order. Please feel free to reach out with any questions or concerns you may have in the future.”


Verified
5/5

2023-05-12

EVERYTHING MEDICAL YOU NEED IN ONE PLACE

"It was difficult to find the right size of a silicone foam dressing to fit a ulcer on the buttocks. This dressing is very comfortable. Surgical pharmacies in my area were out of this dressing and they could not find them from their suppliers."


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that you were able to get the items you needed and that they work well for you thank you for taking the time to leave a review, and have a wonderful day!”


Verified
5/5

2023-05-11

awesome

"no problem here, great service"


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hey Patty, Thanks so much for the kind words, have a wonderful day! ”


Verified
5/5

2023-05-11

Always reliable

"This site has always performed for me in whatever I have requested. I work in Respiratory care and am grateful to have Vitality as a source of inventory. "


Rep reply posted 2023-05-12
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Joseph, That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day! ”