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Product & services pricing
3.75/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-05-17

lube juice

"I have been using your lube for years"


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-05-17

good

"we are so intersing to seles products"


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
4/5

2023-05-17

recaptcha code error

"on iphone 12 your recaptcha code wasn't working, didn't show up, when checking out."


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We will relay this information to our team to take a look into, we apologize for any frustration, if you need any help please do not hesitate to reach out, thank you and have a great day. ”


Verified
5/5

2023-05-17

PSDELL

"GOOD PRODUCTS LAST LONGE THAN ADVERTISED "


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-05-17

Love these guys!

"Awesome! Prices are more than fair, super helpful!"


Rep reply posted 2023-05-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, have a great day!”


Verified
5/5

2023-05-17

Site easy to use!

"Pricing and availability were great. Thanks for the great service."


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-05-17

Always great service

"I’ve been ordering from Vitality for years. They always have fast shipping and an easy checkout process. Reordering supplies is easy. Typically they have everything I need stocked. (Can’t blame them for the shortages). "


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review and your business all these years! We are glad to know you had a positive experience from ordering to receiving the products and thank you for your understanding. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-05-17

Easy ordering

"This was my first reorder and I was able to find specific products quickly and easily, as well as some new ones I need.

I appreciated the discount coupon.

I will continue doing business with Vitality Medical
"


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review. We look forward to working with you again, have an amazing day!”


Verified
1/5

2023-05-17

No refund

"I placed my order and cancelled the same day and was still charged even though I received an email stating otherwise."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”


Verified
5/5

2023-05-17

A life preserver !!!!

"What is unbelievable is that you had this item and Amazon didn’t thumbs up for that, I work in an small quarters area where 20 -40 people also work and the smells you could only imagine.
"


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
5/5

2023-05-17

Catchy Title

"So far so good as I just ordered. "


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback, if you have any questions please do not hesitate to reach out, have a great day!”


Verified
5/5

2023-05-17

Amazing!!

"Shipping is always high quality and quick! "


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-05-16

"It was very easy to find what I was looking for and the prices were very surprising especially the external catheters."


Rep reply posted 2023-05-17
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site and are pleased with the prices, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-05-16

Great Selection

"Great website, easy search, wide selection, complete product information, and fair pricing."


Rep reply posted 2023-05-16
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website and that it has been pleasant experience ordering so far. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-05-16

Fast shipping - pro quality.

"Medical grade fast shopping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-05-16
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received your order in a timely manner. Thanks for your business and taking the time to leave a review. We hope you enjoy the rest of your day! ”