"Website has clear images and provide great product descriptions!"
"Very easy to navigate the site and find what sort of products I need. On my first order, my shipment didn't come, so Vitality re-shipped it at no cost to me. Turns out that the UPS delivery guy had delivered the first box to the wrong apt. building, and then did the same with the second box. Someone who lived in the other building ended up bringing me both boxes. I will send back the extra box I received. I was very impressed with how Customer Service handled this! Thank you for your kindness and professionalism!"
“Hello Barbara, That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of, we do apologize for the shipment issue. We appreciate you taking the time to leave a review, have a wonderful day! ”
"I usually receive my orders within days. Thank you!"
“Hello Pamela, We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"Fast and reliable delivery service!"
“Hello MrsDianne, thanks for the great review. We look forward to seeing you again soon! ”
"Delivery has been extremely fast. It is easy to see what you are ordering from the site and things arrive as expected. Customer Service has been wonderful when I have had questions."
“Hi Joseph, We are happy to hear that the order got to you so quickly and had an overall positive experience with us! Thank you for taking the time to leave a review, have an amazing day! ”
"love it you guys are great how do you get discounts we order all the time"
“Hello Brenda, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Great little machine! Easy to set up. Easy to use! Works like a charm! Thank you!"
“Hello Christine, Thanks for the review and feedback we are glad the item worked so well for you! Hope to see you again soon! ”
"these drypads really do what they were intended to do!"
“Hello Nance, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”
"Easy to order! The gloves are great, and I used them very often for all kinds of house work. I used them caring for my Mom too. "
“Hi Diane, We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day! ”
"will buy more often with free shipping"
“Hello Odell, Thanks for the review and feedback we hope to see you again soon! ”
"I needed 50 ft rolls of airlife oxygen tubing. I had to purchase a case of 15, because they no longer sell them individually. I was not pleased about this. They used to sell them individually. "
“Hello Robert, thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”
"I was supposed to get a 10% discount according to the email and it only gave me a dollar off."
“Hello David, We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"Easy, Peasy - good experience."
“Hello James, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"Great customer service, excellent fast speed shipping!"
“Hello Margaret, we are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day! ”
"anytime i need supplies fast i use vitality medical, never disapoints
thank you"
“Hello Denisa, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi Stephania, really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”