"This is the 2nd time I have ordered from Vitality Medical. I was pleased that the ordering process was smooth"
"Have what I need. DROP5 code did not seem to work, but still need supplies. Website easy to use."
“Thank you for the review, we appreciate your feedback please feel free to reach out to customer service with any coupon code errors we can help place the order over the phone to make sure the code works, have a great day.”
"Always has the unique products that I need. "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Very easy to navigate website and place order."
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"Vast selection at the best prices processed and delivered very quick."
"so you assume i wrote a review, NOT...and have my product NO...... i even sent an emaitl asking for an update on RRIVL, AND GOT NOTHING BACK. so im without product that led me to believe arrive in 1-3 business days, and o im after that mark and its a holiday, so i have one more day to get my prodeuct before the weekend...and i really need this medical supply before leaving for a family funeral out of town....
not at all hapy with the servise and wont order supplies from you n the future."
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"Items came faster than expected.
"
“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"HI GREAT SELECTION ON LINE THANKS PAUL....."
“So glad you had a great experience, we look forward to working with you again, have a great day!”
"I tried to cancel my order the day after I placed it because it was no longer needed. I never received a response saying yes or no. The product was shipped and delivered and I guess we'll just keep it in case it's needed one day. But it was disappointing that there was zero response to my inquiry. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"Couldn’t have done it any better. Thank you "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"Great price and service. I received my order promptly. "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Fedex was very late delivery"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"Ordering is easy. Shipping costs are silly for a package that hardly weighs anything. Perhaps save resources and skip the cardboard box and use a recyclable envelope. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"I like your company because you shipped out my product quickly. Other medical companies I have dealt with took way to long to ship out their product."
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"It was the best value, quickest experience and easy to the get it done. Great service from a company that has served me more than once."
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”