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Product & services pricing
3.79/5
Chance of future purchase:
3.76/5
Shipping & packaging:
3.72/5
Customer service:
3.49/5
Return/Replacement policy:
3.41/5

Verified
5/5

2024-07-14

Always Great

"I always have a great experience when shopping with Vitality. "

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2024-07-14

Quick delivery

"Satisfied with the fast delivery of the product."

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2024-07-12

Give them a try

"I had a problem I could not live with but I will again. "

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2024-07-12

My review

"I am a repeat customer and always fine great value and customer service with vitality medical"

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”


Verified
4/5

2024-07-12

Coupon codes

"You sent me a 10% coupin code and I was not able to use it. This is not the first time this has happened. I tried several times to get the 10% off my 300.00 order but it would not work. Please straighten this issue out."

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to reach out to us about the coupon code not wanting to work on the site, we have been having some system issues during the time when your order was placed, if you run into those issues again please feel free to reach out to your states sales representative and she can help assist with getting the coupon codes to work. ”


Verified
1/5

2024-07-12

Need a prescription?

"I ordered a box of syringes and later I received an email stating I need a prescription. I never had to do that before. "


Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for reviewing us. Your feedback is appreciated and we take it to heart. We will share this with the rest of the team. Please note some of the vendors are changing the rules for needles but we are making changes for those requirements for the future. ”


Verified
5/5

2024-07-12

Easy to navigate site

"Vitality medical had the product I needed and I will receive it in 1-3 days."


Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2024-07-12

Using Customer Service, today,

"
( ... I DID NOT CATCH HIS NAME... ) I was very satisfied with the Help I received. Thank you !
"


Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2024-07-11

Fantastic customer service!!!

"Vitality Medical is GREAT in everyday.
Great selection, Great prices, Fast shipping, Fantastic customer service
I recently placed an order and a dot make a change to it.
Customer service quickly and easily made the changeThank you
"


Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2024-07-11

Another job well done

"Excellent service is why I keep returning!"

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2024-07-10

The Down Low

"It was excellent. No worries. "

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”


Verified
5/5

2024-07-10

Nebulizer machine

"Super fast delivery machine was perfect so quiet compared to my old one"

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review.”


Verified
1/5

2024-07-10

Won't order again

"I haven't gotten all of my order yet and can't even track it. The other part of my order wasn't even correct. I recieved something I didn't order and can't even use. "

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused.”


Verified
5/5

2024-07-10

saline

"ordered saline. has good price. delivery was quick."

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-07-10

Great Experience

"The site was easy to navigate, product was easy to find.
Item was exactly as described, very good quality and shipping was fast.
"

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Rep reply posted 2024-07-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”