"I ordered 2 products and before I knew it, they were sitting at my door! Great service."
"Very convenient, good variety! "
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
"I have no complaints about Vitality. Easy to order, fast shipping. I would however, like to comment on the quality of the potus boots I ordered, sku: djo7990550. They’re just what we were looking for, but the manufacturer needs to step up their quality control. The length of the boot is adjustable. You unvelcro the tread, undo the thumb screw, and realign. Sounds easy, right? Not when the hole you need to use is partially covered by Velcro. I had to take an X-acto knife to the Velcro to cut and peel it away from the opening and the recessed bed to be able to catch the thumb screw to put them back together."
“Thanks so much for the kind words, if you have any product comments those would have to be passed to the manufacture. But if you continue to have any issues, please contact us. Have a wonderful day!”
"I had a Quadtro in the past and assume that's what I should get now, with that one leaking. But there was no guidance on the site to let me measure wheelchair seat to get correct size for new unit. Seat is 18 wide x 22 deep, so iI ordered an 18x20. (Roho QS910C ---SN A0823915). Another previous Roho broke its valve stem at the bubble surface. How do I patch it?
I'm on Pacific time and your help and support line was closed after your business hours."
“We are sorry that you are disappointed but appreciate your feedback. That item comes directly from the manufacture and has a lead time since they are not always in stock when we send the orders over, to avoid lead times we do encourage customers to contact customer service to verify any lead time on items. For questions with your product please contact customer service so they can get you the information you need to fix your cushion. ”
"Trying new products per friend who has been using you for many years so first time order for new products and going great!
Had a question prior so I called and rep was very friendly and helpful!
Products arrived quickly too!"
“Hi, we’re thrilled to get this kind of feedback and are happy to hear our agent made it a pleasant experience. Thank you for taking the time to review us, have a great day!”
"Vitality Medical has always been quick and efficient in sending my order. Thank you very much!"
“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"Did not take my coupon code. Otherwise I was satisfied "
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"tried to order a Mepilex product on your website and could't find it. Used your latest Text on my phone and found it. Ordered today."
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"I like these pain patches they provide good relief for me. It’s better than taking pills. "
“Hello, thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day!”
"Easy ordering, what I needed and at great prices. Not my first or last order."
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"I ordered some 100 ml bottles of saline flush for my daughter for when we travel and they came quickly and as expected . "
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"I've been using vitality medical for over a year and on most items they have the best prices and they always ship fast."
“Hello, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"The product is great, but they are pretty pricey. After I had already placed the order I found them for much less elsewhere. Also there was a lot of waste in the packaging. I ordered only 3 items, but they split the order. One of the items came in a huge box, for a much smaller box of the items ordered."
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”
"Quick and easy shopping. Found what I needed. "
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Mckesson products are great! Very reasonable price and next day shipping was excellent! Thank you!"
“So glad you had a great experience, we look forward to working with you again, have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”