"Each selection I liked was available"
"Very fast shipping I keep repurchasing from them"
“Hello Rivka, really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”
"Looked for what I wanted, but was confused when the picture of one item did not accurately depict what I wanted (no leur-lok). I called and clarified that it was indeed the item and then it was simple to order."
“Hello Robert , That’s wonderful to hear we are glad your overall experience was a good one but I will forward this information to management to take a look at the photo and the description for that item. Thanks so much for leaving us a review. We will share this with the team!”
"helped me out when i can not find it"
“Hello William, Glad to learn your experience was a positive one and we are pleased to know our agent helped you find the item you were needing. Hope to see you again in the near future! ”
"placing an order is difficult"
“Hello Edward, we apologize you were having issues placing the order. We recommend in the future if you still have difficulties placing an order please contact customer service at 800-397-5899, we are more than happy placing the order with you over the phone.”
"Quick, reasonable priced and I am pleased. "
“Hi Jose, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
"I purchase saline bullets from this place often"
“Hello Celia, We appreciate the review. Thanks for taking the time. We look forward to doing business with you again for the Saline Bullets. ”
"fast way to check out.forgot my password."
“Hello Joseph, glad to learn your experience was a positive one. We hope to make your next visit a 5-star experience. We highly recommend reaching out to support@vitalitymedical.com if you are still having issues logging into your account.”
"found exactly what I was looking for"
“Hello Jacob, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”
"I found what I was looking for right away.
Description was clear cut."
“Hello Ngun, thanks for the great review. We are glad you were able to find the item you were needing and got answers to any questions you had. We look forward to seeing you again soon! ”
"easy to look up prodcts and order"
“Hello Ken, we're so happy that you had a positive experience navigating our website and placing the order. Thank you for your business. We hope to see you soon! ”
"You have what appears to be the walker that my wife owns and I purchased replacement armrests for it. I have looked for these in the past but never was able to find them. I sure hope they fit."
“Hello Phillip, I am sorry you did not have a 5 star experience. Please let us know if the armrests do not fit to look further into this. Please contact customer service at (800) 397-5899 or support@vitalitymedical.com ”
"I wanted to use PayPal but it was confusing so I used my credit card instead."
“Hello Aaron, we are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future. Please reach out to customer service if you are having any issues in the future at 800-397-5899 ”
"The website is fast and easy thanks"
“Hello Chris, We're so happy that you had a positive experience with our website. Thank you for your business. ”
"Checkout seemed a little cumbersome with several coupon issues and going back and forth on the screen."
“Hello Michael, our most sincere apologies for the frustration. I do see a coupon code was applied to this order. IF you are running into any issues like this again in the future please reach out to customer service (800) 397-5899 or support@vitalitymedical.com. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Kathleen, Glad to learn your experience was a positive one. Hope to see you again in the near future! ”