"the website doesn't work on mobile. you cannot complete your purchase. it will not let you check out."
"Seriously, I am saving an obscene amount of money on injection supplies."
“Hell Tess, we are glad to hear you are finding the items you are needing at an affordable cost! We hope you enjoy the rest of your day. ”
"Would not let me put discount code. 404 error. Difficult to maneuver around cart to place order "
“Hello Carol, our most sincere apologies for this. Please contact support@vitalitymedical.com with your discount code and your order number and we are more than happy to assist for further review. ”
"Easy product location and selection. Great payment options."
“Hello Lydia we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time! ”
"I have been looking for a product that would aid in my day to day standing, walking and standing from sitting"
“Hello Hazel, we are glad you were able to find the item you were needing. We always strive to give you a 5star review. Please let us know how we can improve at support@vitalitymedical.com. ”
"Required a second address so I just repeated the first. Confusing"
“Hello Lois, We apologize for the miscommunication. That is the billing and shipping information. Please let us know if you have any further questions or concerns on this to support@vitalitymedical.com ”
"Good selection. Decent price. Easly ordering."
“Hello Randy, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”
"If you don't use (or need) the second address line it puts "UKNOWN" there. Not sure how the USPS feels about that.
I also wanted 250ml bottles of sterile saline, all I could find was 100ml"
“Hello Jonathan, the second line is option for those that have suite number or apartment number but you can leave it empty if not needed. And unfortunately, you are correct, we do not seem to have 250mL. Please let us know if you have any other questions to support@vitalitymedical. ”
"i don't like the way i get tons of emails and try to se the becomes a pain."
“Hello Don, we sincerely apologize but I would like to inform you, you can contact us at support@vitalitymedical.com and request to be unsubscribed for e-mails. Please let us know if you have any questions as well. Thank you, ”
"Couldn’t get back to subject, dared not attempt returning for ordering more supplies. Acupuncture needles not in your listings, so not easy to return to.
Get your site working better and I will order more from you. Couldn’t put my name into below. Not sure you have my address to ship to.
Can’t get back to order anything."
“Hello Stephen, Thank you for the constructive criticism, and sorry we couldn’t make it a a better experience. Your comments will be passed along to the management team to take a look into. ”
"Slow website, tons of trackers, painful checkout"
“Hello Patricia, thank you for the feedback. It’s important for us know how we can better serve our customers and your comments will be shared with the team. ”
"great prices, quality merchandise, super delivery. what more can u ask for?"
“Hello Douglas, We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”
"Not able to find product in stock locally. Know you from when I needed supplies."
“Hello Pawna, We’re so happy to hear you had a good experience. Please let us know if you have any questions or concerns for us. Thank you, ”
"THe loition this site sells is mostly theraputic and light on the scent and heavy on the healing aspect."
“Hello Sharon, thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon! ”
"Website easy to navigate. Easy to order. "
“Hello Jutta, we're so happy that you had a positive experience navigating our website. Thank you for your business. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello Monica, Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team and our tech team to look further into this issue with our mobile site. ”