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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
4/5

2023-03-14

Pooper Upper

"My husband is disabled, and until today we were able to get him off the toilet using a swing arm. That didn't happen today, and our sons had ordered one of these seats for the master bath, but we now feel that we need one in each bathroom."


Rep reply posted 2023-03-16
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Claude, we are glad the item worked out for your husband. But we are sorry we couldn't make it a 5-star experience. Please let us know if there's anything we need to improve or have any questions or concerns to support@vitalitymedical.com. Thank you”


Verified
5/5

2023-03-14

Quality & Affordability

"Thank you very much for your commitment to affordable health care products - appreciated."


Rep reply posted 2023-03-16
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Stephen, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-03-13

Easy Peasy

"Surprised a the substantial price increase but it's not my first time at the "inflation rodeo"!!!"


Rep reply posted 2023-03-16
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Denise, we do apologize about that. I would keep a look out for any discount offers in your e-mail to possibly save a bit of money. We appreciate the 5-star review. Please let us know if you have any questions ”


Verified
4/5

2023-03-13

Perfection

"Just what I needed in small quantities "


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Clifford, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. Please let us know if there's anything we can do to better your experience. ”


Verified
5/5

2023-03-13

Easy

"Was very fast and easy . Will be a retuning customer."


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Karen, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you next time! ”


Verified
3/5

2023-03-13

Pricey

"Product shipping everything is great just a little more pricey but you are the only side I have found that has the products that I need
"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Laura, thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management. ”


Verified
5/5

2023-03-13

the best combination, silicone/latex

"ease to move through website with a great selection"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello John, We're so happy that you had a positive experience with our website. Thank you for your business. ”


Verified
5/5

2023-03-12

service

"quick and easy nothing more at all"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Carol, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”


Verified
1/5

2023-03-12

Rip off price

"Shipping for a few ounces is nearly 10 bucks. That’s criminal "


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Tatiana, Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. Your comments will be passed along to the management team. ”


Verified
5/5

2023-03-12

Love the eas

"I absolutely love these blood collection kits. So convenient and the shorter tubing allows for faster draw and fill with less blood waste. "


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Renee, we are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
5/5

2023-03-12

Buen pruducto

"Buen producto y presio solo que cuando compre el nebulisador desia que benia con mascarilla y si la traía pero para niños por eso ahora es lo que compre"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hola Carlos, Me alegra saber que tu experiencia fue positiva. Espero verte de nuevo en un futuro! ”


Verified
5/5

2023-03-11

speedy service

"my products got to me in record time when i really needed them!"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Annika, We are so delighted to hear your feedback. Thank you for your business and your positive review. ”


Verified
5/5

2023-03-11

Minimum hassle selection and checkout

"Can't wait - these are the finest socks I've found as an advocate at a local hospital,"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Michael, We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day! ”


Verified
1/5

2023-03-11

They assume with every purchase that I want a newsletter

"Newsletters, and, in fact, ALL NONORDER-RELATED COMMUNICATIONS should be opt-in, not opt out…..yet there is a teeny tiny box, which is pre-checked, saying, I want a newsletter. If you miss it you’re gonna get spammed. "


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Karen, at the bottom of the e-mail it allows you to unsubscribe. I do apologize for the miscommunication and frustration this may have caused you. Please let us know if you have any further questions at support@vitalitymedical.com”


Verified
5/5

2023-03-11

Quick, easy, and informative descriptions.

"Easy to navigate site with clear descriptions"


Rep reply posted 2023-03-13
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Rene, Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”