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Product & services pricing
3.78/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.70/5
Customer service:
3.47/5
Return/Replacement policy:
3.39/5

Verified
5/5

2024-04-14

Satisfied Customer

"My orders were delivered fast and in great condition. Great customer service. Highly recommended. "

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2024-04-14

easy, convenient and fair price

"site easy to use and navigate , prices are competitive, found what I was looking for quickly"


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-04-14

The staff uses these wipes at the dialysis center (where I go for treatmemts) to wipe down the machines after they're used. I

"I got a cold a while back and rubbed my nose and upper lip raw, while using paper towels, and it was quite sore. I asked the nurse for a wipe and gave me several to try. Thanks to her for her generosity, my face healed quickly. I thought about all the things I could do with those wipes.
PS - I saw other things I'd like , too! Maybe next time...
"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2024-04-14

OK

"good service and delivery"


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
3/5

2024-04-13

Determination of tenson

"Description of 3 factors to consider was good. BUT not very good guidance on relationships between size and tension of each product, except buy a kit. No phone number to call for questions. "


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call, that number can be found at the top of the page.”


Verified
5/5

2024-04-13

wheel chair purchase

"Good Quilty and fast shipping. Prices where perfect."

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2024-04-13

Arrived fast, as described

"Thank you for fast shipping and as described Acapella "

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”


Verified
3/5

2024-04-12

I’m somewhat satisfied.

"I’m somewhat satisfied with the process, ask me when I get the product."


Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to hear from you again soon!”


Verified
5/5

2024-04-12

Wonderful Service from Vitality Medical.

"Items arrived on time and are as described on the Vitality Medical website. "

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
1/5

2024-04-12

lost package

"Placed a order April 6th Paid the additional fee for 3-5 day shipping. I could not track order on line. Called April 12th and was told order was in shipping and had not moved from a location. then told it would take another 3-5 days to reprocess the order and then take another 3-5 days to receive. my order #1103790170.

Paul
"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team to further look into.”


Verified
5/5

2024-04-12

Great

"Great company and fast delivery"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
1/5

2024-04-12

poor customer service

"order was not delivered to my address"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. and feel free to send the order number or email associated with the order to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2024-04-11

Super Fast

"I ordered an item online on Sunday and I had it by Wednesday. What great service!"

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Rep reply posted 2024-04-15
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2024-04-11

great products

"great products and good prices"


Rep reply posted 2024-04-11
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
3/5

2021-07-12

sold something they didn't have

"I'll give them credit for sending an e-mail about my product being back ordered, and giving a refund when I canceled the order."

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