"Fab lady on the phone ... So nice"
"Spoke with Barbara & she is amazing! "
“Thanks for letting us know Barbara did so well!”
"Irene was the BEST! I called and she was extremely sweet patient. I was locked out of my account and was in a bad WiFi area and never could reset it. So, I called. I expected with previous ticket places, long waits, annoying sales pitches and all I really wanted was my tickets. Being a Boomer, my phone skills were slow at best. She walked me through and waited while I looked up the seating chart (shows my age) and helped me as I changed my seats several times, along with views of the stage. It was the BEST !!!! Give her a BONUS!!!!"
“We know how aggravating some ticket vendors can be, so our goal is to make it easy for the fan who just wants their tickets. We're glad to hear you noticed!”
"Christie/Kristie (not sure on spelling) was very kind and accommodating. She answered all of my questions and offered me a discount when purchasing my tix. Amazing service! "
“We're all about fans saving getting the best deals, so glad we could help you out!”
"Rida made my ticket purchase very smooth and easy."
“We're glad to hear that Rida was a great help to you in getting your tickets. We will let them know about your kind words - thank you!”
"Kind and great advice ! perfect service "
“We appreciate the 5 - Star Review sch-8147! Thank you for letting us be your destination for live event tickets!”
"I called because the app wasn’t working and spoke with Leo who dealt with my problem very quickly and professionally "
“We appreciate the 5 - Star Review djg-92945! We will let Leo know they rocked. Thank you for letting us be your destination for live event tickets!”
"Barbara was so helpful! I was frustrated coming into the call but she quickly found a connection we had and could bond over so I was at ease and calm knowing the issue was in her hands. I walked away from the conversation with a new contact at Vivid, the tickets I came for & more! I can’t say enough about the service I received today! "
“We appreciate the 5 - Star Review kylesolsberg! Thank you for letting us be your destination for live event tickets!”
"Jen was great....professional and courteous and helped me with my order"
“Thanks for letting us know what a great agent Jen was!”
"My rep was extremely helpful and patient. Understanding my need and helping find the best options for my budget. kudos!!!!!!"
“Thanks for taking time to leave us great feedback! ”
"Amazing customer service with Sam, he was informative, friendly and helpful. He made the transaction very smooth. Thank you so much!!!"
“We aim to make the ordering experience as smooth as possible--thanks for letting us know Sam did!”
"Yay Good customer service"
“Thanks for leaving us the kind words! ”
"Great customer service and answered all my questions. Saved me money as well. "
“We appreciate the 5 - Star Review Angela! We will let Chris know they rock. Thank you for letting us be your destination for live event tickets!”
"I have been a VividSeats customer for many years and typically look to them to purchase tickets for my favorite events. Their customer service representatives and especially "Sam" whom I spoke with most recently always provide exceptional and friendly service, and they make me feel like a valued customer. Their online system for making ticket purchases is efficient too. Also, their ticket prices are always competitive and fair."
“We appreciate your loyalty, Ruben, and look forward to helping you make more of your live event dreams come true.”
"Tiara was a great help to me and is the reason I went with Vivid seats for my ticket purchases"
“Tiara thanks you for your kind words, and was glad to help!”
A rep from Vivid Seats, vivid.seats, has responded:
“This is no April Fool's...we love our fans and we love to provide great service to them. Thank you for the five-star review, Bob!”