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Verified
5/5

2019-08-07

group seats

"Jon our sales rep went above and beyond. He found us 14 seats all seated together. Looked on many sites. Jon by far made sure we got the best deal with him. Looking forward to working with him again in the future. Great experience"

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Verified
5/5

2019-08-06

Customer service

"I received 10% off email. However when I tried to use the link, the 10% wasn't showing up on checkout. I called customer service and spoke with Natalia P. Natalia was very friendly and easily applied the 10% to my order."

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Verified
5/5

2019-08-06

Amazing

"Jon was a home run to your company. I was trying to decide between three different companies to buy from and Jon sold me right on the spot. "

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Verified
5/5

2019-08-06

Excellent

"George is a winner!
He should be promoted!
"

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Verified
5/5

2019-08-06

Great experience

"Monique made the process easy and fast. I was having trouble purchasing my tickets online, but she got it done within minutes. Would definitely use again!"


Verified
5/5

2019-08-06

Skinoze

"Conner was great. Corrected my problem quickly"

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Verified
5/5

2019-08-06

First Time User

"I spoke to Pedro Vera to discuss purchasing a handicap accessible seat for my husband. He was extremely patient and super helpful in assisting us to match a seat to meet the needs of my husband for the game. "

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Verified
5/5

2019-08-06

Pedro was super nice

"Pedro was really helpful to me when purchasing my tickets. Thank you so much give him a raise "

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Verified
5/5

2019-08-06

Best Customer Service

"George was the best! Thanks!
"

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Verified
5/5

2019-08-05

Easy Purchase

"I taught calling vivid seats directly would be a hassle but it was the total opposite. The customer service associate made my purchase very easy, not to mention he was very friendly and nice. It was a pleasant experience overall."

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Verified
4/5

2019-08-05

Telephone Purchase

"I was unable
to apply my 10% discount at checkout. I called and Chris Bucon kindly helped me over the phone to make sure I received the discount.
"

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Verified
5/5

2019-08-05

Best Seller Ever

"Mark was so patient, knowledgeable and helpful. Can’t thank him enough for making my buying experience so easy."

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Verified
5/5

2019-08-05

Very Helpful

"Was having an issue purchasing online and called for assistance. Problem was solved quickly and Julian was very helpful. Thanks! "

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Verified
5/5

2019-08-05

Website checkout not so good. Customer phone service was GREAT!

"Throughout the website's checkout process I was not presented with a total cost of my purchase until the very last screen. I was a bit hesitant to click continue fearing I would have made a purchase without knowing the total until it was too late. Chatted with Morgan M. who was absolutely wonderful and even found some tickets for me a bit cheaper then I had found! Thank you Morgan M.!!!! "

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Verified
5/5

2019-08-05

Chris was great

"I had to call because my discount of 10% would not work.
Chris got on the line and easily helped me with my ticket issue and was a pleasure to work with.
Thanks again!
"