"When I was using the website, I had an issue. With 1 phone call, everything was handled. It was fast and efficient. That's why Vivid Seats is my go to vendor"
"Once I found the correct number to call, the experience was great. Number on the help line did it appear to work for anyone trying to purchase tickets. I finally spoke to Chris, who was quick and knowledgeable and solved our issue. Tickets purchased and we can’t wait! "
"I called for more information and was given an answer and helpful advice by Chris B. I called back again later to purchase tickets and was super happy with the service he provided. Looking forward to getting my tickets!"
"Dexter was great. He answered all my dumb questions. He was very patient and extremely helpful. Thank you Dexter!!"
"The experience was quick and easy. The only thing I would like you to add is having the ability to see the exact seat location.
Thanks,
Joe"
"I called because I lost my 10% discount during checkout! The agent saved the sale - by being very efficient, thorough and courteous. On the negative side the service fee is should be shown when searching - many other sites provide the option on a filter - also lower it because it's a killer. "
"Daniel saved the day and helped me score some tickets for an event that wasn’t working to order online. Great customer service!"
"Nick was a great help and took the time to answer all my questions. He helped me find a great seat location. I would recommend Nick and Vivid Seats to anyone. "
"I reached out via live chat but my issue needed to be resolved by phone. Alexis asked for my number and less than 10 minutes later, she gave me a call.
She helped me resolve my issue in a friendly and efficient manner. Thanks for your help!!
"
"Mark Jackson was very helpful with my multiple ticket purchases. "
"I was trying to purchase 2 different attractions online at the same time and was unable to do so..So I called and got it all done over the phone with no issues"
"Very professional, detailed, and timely! "
"Wonderful. Brady worked tirelessly until all of my questions had been answered, my ticket needs were all met, & he even gave me advice on where to find overnight hotel accommodations before the game!! Thanks, Brady!"
"Brady was very helpful with my order. It began through the live chat. He helped me as much as possible through the chat. To make things easier and faster, he called me and expeditated my order through the phone ensuring me that everything I wanted and needed was taken care of. Thanks Brady and thanks Vivid Seats! #Dodgers"
"I was not able to get $10 off that was shown at top of the VS home page. John was able to take my order and apply the promotional discount and he did so promptly and with good service. "