"Needed an extra ticket in addition to a previous purchase. Mark saved the day and was able to find a seat in the same section and close to the seats from the previous purchase. Great job!"
"easy and fast!! very helpful"
"I was having a horrible experience with your site called for help and your customer service person was totally awesome
His name was Pedro He is a great asset to your company "
"Your team is very helpful and nice, especially Julian. I really appreciated his time and patience and for helping me get the tickets I wanted for my kids. He saved the day! Thanks again!"
"Rep Luke was great with all my questions and concerns! I am very happy I called and got him as my rep. Thanks for showing what great customer service is!!!"
"kind, informative and great thank you"
"Natalie P. was wonderful and offered quick to the point service without making ME feel rushed.
She was very pleasant and I'm glad to know that if I need further assistance, I can go straight to her."
"Great customer service and easy to purchase tickets."
"I bought 4 tix for the Providence, RI. Hamilton Show last weekend. After my purchase I got an email from vivid Seat telling me the tickets were special delivery and I would need to meet the seller in a location near the theater. This made me very uncomfortable, and so I emailed vivid seats expressing my concerns. Vivid got right back to me and explained they stand by all their sellers. three days before the event I was send an email, text and phone call from vivid with the title immediate attention required!!!! I thought for sure , they were going to tell me there had been a problem and we no longer had our
Hamilton tickets. This was not the case, not only did they have our tickets but the seller was offering to upgrade our tickets at no additional cost. An email soon followed with a contact name and phone number in case of a problem. We arrived at the theater , tickets were waiting for us at will call and we enjoyed the show from some of the best seats in the house. I could not have asked for a better experience !!!!"
"Such a smooth ticket buying process. Jon was able to give me his extension to deal with him directly as I needed some help splitting payments. I will be getting all my show tickets from him now on. "
"Ashley was very helpful and made my ticket buying experience great. Thanks, Ashley!!"
"Mark was very fast and made it very easy for me to purchase tickets "
"Brady was a total professional and he customer service was outstanding! I was extremely pleased with what he was able to do for me and you now have a customer for life! Forget StubHub!!!!"
"I was looking for handicap seating LL morning vivid seats and Steve made it happen. I am truly greatful"
"it took me along time to finally talk to a real person.rejecting my billing address doesn't fly.its my only one.
had many orders in the past without any hassle.
but DEXTER saved the day.he was very courteous,helpful and efficient.thank you DEXTER"