"The text chat is very convenient! "
"Brady was very nice I explained I am leaving for London on 10/3/19 then after the transaction was completed I received a email that the ticket would be delivered 10/4 to my home. I hope that was a mistake as I explained I need the ticket before I leave for England "
"To complete my order I spoke with John. Right from the beginning he was professional and highly knowledgeable. He made my entire process of purchasing tickets easy and stress free. John immediately made me feel like he was my best friend and he was there to help me in any way he could. All in all this was an awesome buying experience. "
"I was stressed with the online process. I called and Dominick in your customer service department was very patient, courteous, and polite. He made the experience stress free and easy."
"Dominic was friendly and extremely helpful on our call. He resolved my issue quickly and professionally. Would definitely use Vivid Seats again. "
"Brady stepped in smoothly and guided me through the whole process with professionalism and class. I was very stressed at the beginning of our call and very much at ease at the end of the call! Thanks Brady and LETS GO CUBBIES!!!"
"Dexter was so helpful in finding me awesome seats at a great price for Rob Thomas at ****. He took the time to answer all my questions and I really appreciate that in a world of automated voicemails. It was nice to actually speak to someone. I will definitely be calling back for future tickets! Thank you Vivid Seats & Dexter!"
"Matthew was an awesome guy loved the service"
"Mr Mark Johnson was extremely professional and ensured me as a first time user this was the best and cheapest prices for these types of events"
"Julian was wonderful on the phone. He helped me get everything done in a fast and courteous way. He even got me a little bigger discount from the coupon I thought I was using. Thank you!"
"My rating reflects my failure to obtain my ticket after purchasing it, though this apparently had to do with the mechanics of the seller and not your employees. They were terrific, kind, professional, helpful, and able to request a refund.
This disappointing result actually reflects well on the Vivid people."
"Julian was clear, informative and personable throughout the process. He answered all of my questions in a patient and friendly manner and I felt quite comfortable talking with him."
"Laura was amazing thought my whole ticket purchase experience!!! I cant wait to go watch my raiders play in Lambeau field.
Give a Laura a raise!! :-)"
"Daniel did a good job of explaining how the ticketing process works. He also clued me in to www.aviewfrommyseat.com, which helped me get a better feel for the seats I selected. Thanks!"
"Justin G was very helpful and knowledgeable"