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Verified
5/5

2019-07-27

"Dexter was extremely professional and helpful when purchasing my tickets. I will definitely use Vivid Seats again next football season. "

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Verified
5/5

2019-07-27

Winning service

"We were looking for 9 tickets together for a sporting event and Chris was very helpful and was able to find us the best value for our money-now we are just looking for our team to win the game!"

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Verified
5/5

2019-07-27

Fast and friendly service

"Great service, thank you!"

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Verified
5/5

2019-07-27

Great Customer Service

"Mark was very helpful accommodating an issue and walking through the details of the terms and conditions. He did a great job making sure we received our tickets in a timely manner. Great service!"

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Verified
5/5

2019-07-27

bigblue parking

"Chris was really great in everyway, nice & smooth transaction. "

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Verified
5/5

2019-07-27

Mark tha Man!!!

"Mark Jackson was helpful and insightful on how to get the most for my"

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Verified
5/5

2019-07-26

GREAT CUSTOMER SERVICE

"My best friend and I looked on the app for tickets and we called so that we can pay separately but still be seated together. We found affordable tickets and it was a good location. The representative Isai Hernandez made it happen AND he matched a promo I received online only. He was very friendly, helpful and quick. "

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Verified
5/5

2019-07-26

Dominic The Savoir!

"Dominic!!! Words cannot express how grateful I am to have had you as my agent when booking tickets. I am a first time purchaser from Vivid Seats and I needed assistance during the checkout process. Upon calling, I was connected with Dominic who assisted my every want and need in getting tickets for the Sara Barielles Concert in October. He helped me find the best seats for the price I was looking for, and helped me to apply my discount code for new customers which wasn't being activated via my email link! I am so grateful for him and it's because of staff like him that will make me a loyal customer to Vivid Seats. I found myself a personal representative who I will work with for tickets in the future! Thanks for everything Dominic!! "


Verified
5/5

2019-07-26

Justin G. was super helpful

"Justin G. was super helpful over the phone. He was patient and personable, answering my every question. He walked me through the best method and options as far as accommodating my large party in seating arraignments. He was very understanding any professional! "


Verified
5/5

2019-07-26

very good service and help by the phone with Matt

"Matt was really good helping us"


Verified
5/5

2019-07-26

great phone service

"I had issues online and using the chat option so I called in and got DOM--he was GREAT! Handled my purchase and was very nice. I wish more customer service reps could be like him! #belikedom"

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Verified
5/5

2019-07-26

REO Speedwagon

"Dexter was very helpful and courteous, thank you for making my phone purchase easy!!"

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Verified
4/5

2019-07-26

Fast, easy service

"Brian was great at providing outstanding service when I had a problem purchasing tickets online. He was fast and efficient. I will definitely purchase tickets from Vividseats again. "

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Verified
5/5

2019-07-26

Vivid Seats is the best!

"Mark was so helpful with assisting me to get the best seats available for the game tomorrow night. In fact he found me much better seats than I was able to find myself and at a much better price. Thanks Mark!"

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Verified
4/5

2019-07-26

Website bad, workers great!

"I was struggling with purchasing a ticket online because the website kept pending for over 20 mins and my order was not going through. But I called over the phone and had a great experience speaking w Chris B who helped me purchase the tickets over the phone! I recommend buying over the phone instead of dealing w/ the frustration of the website. "

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