"I tried to purchase tickets for the first time through Vivid Seats. I had an email with a 10% discount as a first-time customer, but no matter what I tried, including clicking on the link in the email, the discount would not show up in my online cart. When I called, Jason was able to help me get the appropriate price. Prior to calling, I tried the online chat but no one ever picked up to answer my question. Jason was pleasant and extremely helpful."
"Amazing!!! I will definitely get my tickets with vivid "
"Procedure went smoothly. Received confirmation email"
"The representative who helped me purchase my tickets today was very helpful and made sure purchasing my tickets was easy and convenient. He went above and beyond to make sure I also got the best tickets available. Thank you. "
"This was my first experience with Vivid Seats and I am looking forward to my next visit."
"Romeo presented himself well and made the transaction smoothly.
Made sure I was aware of everything and was polite.
Pleasure doing business with"
"Rene(3026) was so helpful!!! He answered all my questions and was very pleasant when going over the terms, as I am a first time user with this website. Thank you Rene!! You are awesome and provide excellent customer service."
"Michael was great to work with! I look forward to future ticket purchases with him. "
"Alexis was very helpful in clearing up an improper email account that resulted in my order being cancelled. she was able to procure the same tickets for me even though it was about 13 hours later when i had called. she did a great job and was very helpful and professional in her conversation."
"I had a problem printing out tickets or 2 separate orders, called and was straightened out quickly. "
"Staff was very helpful and courteous."
"Ms. Monique was extremely knowledgable, professional, courteous, and helpful! I had been looking to buy McCartney tickets for several months between 3 vendors and struck gold with Monique! "
"WONDERFUL AND INFORMATIVE AGENT 3212 PROVIDED INFORMATION IN A CAREFUL FRIENDLY MANNER"
"very courteous staff and Alfred tried to find a way to get tickets for me because i don't have a smart phone"
"Spoke with Dexter this date (12/26/18) for an extensive amount of time because i had many questions since I had not ordered from this type of site. Dexter was incredible: patient, friendly, knowledgeable, thorough, informative, etc. I only wish he could have lowered the price of my tickets!!!
He put me at ease and answered all questions without hesitation or irritation. It was my good fortune and my extension of a very Merry Christmas to have gotten Dexter as my Vivid Seats rep. Thank you very much as he is a definite asset to the company. Happy New Year! Joyce Rayburn, Columbus, Georgia"