"Tyler was very efficient and gave great service."
"Marcus was awesome. He answered all of my questions and concerns and went step by step with me through the process and what to expect after the transaction. Following all of that he then gave me his personal extension to call him if there were any problems or more questions. He was exceptional and his extension is 3212"
"Cole was very helpful with my order that wasn’t working when I tried to do it online. I really appreciate how helpful he was and his customer service."
"I called about a discount I received via email that wasn’t going through. He helped me find my tickets, place my order, and had my tickets to me in minutes. Really appreciate the efforts "
"He explained everything so well and did not mind answering any questions we had! I will be purchasing from him again for future events! "
"Ordered tickets for 2 events on line. Was having some difficulty with the 3rd event, so I called for help. Ms Monique was most helpful getting me tickets for this 3rd event solving the problem I was encountering on line.
She is a keeper, pleasant and efficient and knowledgeable with Vivid. Very pleased with her service"
"Helped me with a split payment and made the entire process seamless and easy. Thank you and Merry Christmas!"
"Cole was great to deal with. He went and checked out some other seats and gave a few other options. He was patient and kind. No pressure at all. Would use over and over. Great discount. "
"Nice to talk with a very good person, very helpfully and professional
Will do my future tickets with extension # 3204
Jw"
"Brady at extension 2570 was absolutely exceptional in helping us order our tickets. He went above and beyond what anyone would ever expect. We found ourselves even making small talk with him after our order was complete! He helped us find tickets that were even a little below our budget and gave us pros and cons for different options. Great experience with vivid seats and Brady in particular. "
"John was very helpful! Thanks! "
"It was ok wish I could have ordered on line "
"Very good excellent very satisfied "
"Needed to call to order tickets due to processing error. Alexis was helpful, maybe suggestions to ensure order was processed successfully. So far so good, and will wait for successful delivery before finalizing this review."
"I was concerned about purchasing tickets that are going to be a gift. I am not attending the event and I spoke to Alex who assured me that there would be no problem with transferring them to the recipient. Alex was knowledgeable, extremely helpful, and courteous. This day in age when customer service is hard to find Vivid Seats is fortunate to have an employee like him. Based on this experience I will definitely buy tickets from Vivid Seats again."