"The agent was great, easy and fast service "

"Nick was knowledgeable, resourceful, patient, and personable! Thank you so much!
"

"Matias was considerate of the specific tickets I was looking for and extremely helpful in finding me the best price available"

"I am a little upset about my purchase experience with Vivid Seats as my 10% code wouldn't work online - therefore, I was unable to pay with my PayPal account and I didn't get credit for my Ebates account either. All that being said, Rick was more than helpful on the phone and was able to get my discount for me. Great customer service, but I missed out on the online perks that I felt would have been nice as well."

"Excellent help and very helpful!"

"Rick was very helpful, had excellent solution for my delivery issue."

"I am a first time user at. Vivid Seats, and I received great service from Rick. He was efficient, personable and professional. Rick took the time to find me the best tickets and the best prices as well. Thank you Rick, for a great customer experience. "

"Received an email saying 10% off. I did not receive the discount and called. It was able to buy the tickets over the phone easily but I was informed of a better offer vivid seats was having and then told I could not receive it. After that and then along with the fees and taxes not sure if vivid seats is worth it."

" Got tickets for DWTS on short notice and Kyle was very helpful and professional "

"Alex was very helpful in completing the transaction"

"Made my co workers very merry"

"It was the best experience as far as a phone order could ever be will highly recommend vivid seats to everyone I know"

"My bank wanted to make sure this was no a fraudulent purchase so I had to call and speak to a live representative and I was connected to Josh who made the transaction go smoothly!"

"very helpful & professional representative. The only thing I am nervous about is the method used to send my tickets. At present, tickets will arrive be for email delivery.

Thank you
The representatitive was helpful and professional. My only concern is the method of receipt of tickets. At present, they will be sent by UPS a few days before the concert. I would much prefer that they be emailed to me ****@**** as I will be traveling extensively in July and may not be home to accept & sign for a UPS package.

I request that you contact the seller, on my behalf, to arrange for email delivery. Thank you.
Annette Russo "

"I called Vivid Seats bc I was having difficulty online. Justin resolved the issue quickly & was able to complete my transaction over phone. "