"I was trying to buy tickets on line but after talking with John (253) I decided to close the transaction through him. He was a great help. Informative and a pleasure to do business with. Five stars for John!"
"John was great and most helpful. "
"I needed to purchase an extra Pittsburgh Penguins ticket and I called and spoke to Marcus and he was extremely helpful with getting me a ticket next to the two tickets I had already purchased!"
"Great job by dexter. I'm old and he guided mr thru it."
"We had had a poor experience with Vivid in the past so we weren't sure we wanted to use them again. We did and couldn't be more happy. Our Rep got us great tickets at a great price to see Fluffy when he comes to Dallas.
We'll use Vivid again...count on that."
"Frustrated with online password intake. Asks to not leave empty token! What is a token??? Went to phone and got help with purchase"
"Over the past few weeks I have had my first exposure to purchasing tickets on line. It was simple and easy to follow the path to finalize purchases. I have only worked with one on-line chat and the person handling the call was outstanding. She is to be commended for her expertise and focused approach to dealing with customers."
"The person on my call was so helpful and respectful love vivid seats"
"Justin did a great job on the sale of the tickets!"
"Perfect customer service. Sorry I didn’t say thanks and goodbye. "
"My ticket agent was Jason. Very professional & attentive to my requests. Went the “Extra Mile” to ensure my understanding & satisfaction with ticket purchasing process.
My phone died during our call and, although I was going to call back, he promptly sent a text to my phone with his phone # and extension. Much appreciated since I didn’t want to start the process over again with another agent."
"Adam was very helpful and found a solution to a delivery problem so we would receive our tickets on time. Found seats in the same section and was very personable. All details were explained and he made sure I was satisfied."
"thanks, Matias, for your patience and professionalism in helping me to order my tickets"
"Thank you Conner Eberlein. "
"Matias is knowledgeable, well spoken and helpful regarding tickets, location and the venue itself. He made the process simple and efficient. "