"Mr. Rodriguez was very helpful in attending to my needs, as I booked seats for Hello Dolly. He walked me through the process and delivered my tickets on line. Thank you Julio.
"
"Very courteous and professional I would use the service again very happy"
"I ordered my tickets on July 16th and am still waiting for them to show up on my e-mail. I know it said they may not show up until July 28th which seems a long time since they are not being mailed. I hope to see them soon, until I do I'm not sure how I feel about this company."
"It is my bestfriends birthday and we are going to a concert which is tomorrow night. I bought 3 tickets which were $200 I live in Minnesota and I remember selecting the stadium where the concert would be held at. When I checked out the website said “North Dakota, Saturday” which is almost 6 hours away from I where I live in Minnesota. I then called vivid seats to tell them this mistake, I explained to them what had happened and the girl I was talking to said “oh, we can’t do anything for you” I was **** so I asked if I could talk to a manager. I also explained to him and he said the same thing, I called PayPal to tell them to cancel my payment. After that I called vivid seats back and I told them what had happened again. I said “so basically you guys just scammed me and my $200” and they responded “just sell them” I told them that this was fraud and you guys are screwed. I would recommend to not buy any tickets from vivid seats but to buy them directly from the place where they are sold. Vivid Seats is also a 2nd party (the lady on customer service told me that) and that they cannot do anything about it. "
"Mason & Andy J- both agents were pleasant and helpful."
"Ally understood the purpose of my call, processed the order and most of all appreciated the importance of getting the details right as this is going to be a very special occasion!"
"I had a great experience purchasing tickets over the phone with Vividseats. Customer service was exceptional and the "no hassle" process was even better. They made it easy for me and my family as we look forward to seeing the The Tour of Nations soccer tournament.
I will definitely consider using them again in the future for different events. "
"Could not get my tickets on my mobile device. Chloe walked me through the process and she was very patient. Thanks again."
"Justin Goodman
Inbound Sales Executive
VIVIDSEATS
***-***-**** ext. 2606
****@****
www.vividseats.com
Really good sales guy, cares about his customers...."
"spoke with John Lipinski who was very helpful with purchasing tickets and answering questions"
"I will use vivid for future ticket purchases. Very fast and easy. Sales staff very friendly and helpful.
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"I had an issue with purchasing tickets for the same event because they were going to be way more expensive and harder to find. However, Jose from customer service was able to find a good price and location (seats) for me to go to the event on Aug 18 in Chicago. He was super friendly and even waited a whole 15 minutes ON HOLD for me to get my card information and he also was quick to find that I gave him the wrong information on the event I wanted to go to! This guy is a great customer service agent! Thanks JOSE!"
"Great customer service. The sales representative was able to direct me toward comparable tickets that were listed at a lower price and took my order directly over the phone! Quick and easy! Thanks! "
"3 of us are planning a sports trip to Boston and New York, travelling from Alberta, Canada. This involves us purchasing tickets to 5 different games. I searched across 4 or 5 different ticket sites, and found the most success with Vivid Seats. I found the seats I wanted for each game and used the live chat feature on the website. This put me in touch with Luis, who gathered up all of the games and provided me with a 5% discount. We spoke over the phone and he was very helpful with every step of the way. I have saved his contact information for future tickets as we plan on going to every NFL, MLB and NHL stadium across North America.
Thanks again, Luis!
"
"I haven't bought tickets with this group before but I spoke on the phone with John and he was very helpful, answered all my questions, and made the whole process very easy. "