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Verified
5/5

2018-05-05

Texans vs Cowboys

"Jamal at ext 3052 was awesome. Very friendly and helpful."


Verified
5/5

2018-05-05

Excellent

"The customer service agent I dealt with was quick and very helpful and took care of my purchase for me right away. Will recommend this site for any event purchase. Love them."

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Verified
5/5

2018-05-05

Vivid Seats Review Experience

"Thank you for your courteous and helpful information in selecting seats for the concert at the Ryman Auditorium. "


Verified
5/5

2018-05-04

Great

"Very helpful using my promo"


Verified
5/5

2018-05-04

Here's Johnny!

"I called to book the concert of a lifetime for my partner and myself and spoke with a Johnny. Quick, friendly service and a great result. Thank you. We are going to see FleetwoodMac. Yay"


Verified
4/5

2018-05-03

Terrible resale policy for mobile tickets

"Bottom line - out of state event rescheduled. Tried to re-list on Vivid and because they were mobile tickets they would not allow me to re-list which is only available to "professional" resellers.

**Update** Sunny at Vivid Tickets was able to solve my problem by refunding the tickets, a great resolution.
"


Verified
5/5

2018-05-03

Customer service was very nice, helpful and very professional

"I have used Vivid seat twice now and both times I have been blown away by the customers service they are so nice helpful and very professional I would definitely recommend Vivid Seats "

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Verified
1/5

2018-05-03

Can't resell purchased tickets

"I bought tickets for Opening Day at Yankee stadium - it was snowed out and postponed to the next day. Unfortunately, I had a plane to catch, so I wasn't be able to make the game. I asked if I could resell my seats on their site. They said "no - we don't have that ability". Unbelieveable! How can you not sell tickets on your site, that you sold me??? Extremely disappointed and out $1000!"


Verified
5/5

2018-05-03

Amazing service

"Renae was fast to get me what I wanted & so nice"


Verified
5/5

2018-05-03

AMAZING DEALS!!!

"great treatment...he made me feel so comfortable .... ill be buying tickets from you guys always....tHANKS FOR MAKING ME FEEL SO HAPPY ...."

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Verified
5/5

2018-05-02

Good Customer Service

"Representative Angel was very helpful and was able to get my discount off my tickets they were email to me. Make sure you recognize him as he gives excellent customer service."


Verified
5/5

2018-05-02

Cool as the other side of the...phone line

"My guy Jon was cool, courteous, and hooked it up with the seats in a flash. Really dug his personality. No robots here. Give him a raise!"


Verified
5/5

2018-05-02

Great Customer Service

"Thank you Brady -2570 for your help"

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Verified
5/5

2018-05-02

Jonathan was great

"He helped me make sure I was getting the right seat to enjoy my show and gave me a good deal. We were chatting online and got disconnected and he called me back to seal the deal. He was very nice. Can’t wait to see Lion King!"


Verified
5/5

2018-05-02

Kevin was great! Got me dialed in with the appropriate tickets and answered any questions I had!

"Great experience! Kevin was great! Got me dialed in with the appropriate tickets and answered any questions I had!"

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