"Sales rep was very odd and not professional at all, gave us a low discount but appreciated it. Didn't use proper grammar and was very unprofessional on the phone. "
"Great experience. Sales representative took the time to find the perfect seats. "
"Customer Service Leo is very helpful .Excellent Service ! "
"The man that I spoke with on the phone about purchasing my tickets was very friendly and helpful. He made buying the tickets very easy and made me understand why I couldn't purchase 2 different sets of tickets on the SAME order. Thanks!"
"Mike was very helpful, and kind and funny ..Would order from him again "
"Nick was awesome today would give him a 10"
"Vivid is THE BEST resale market BY FAR!! I only use Vivid now as they are bother great for the seller AND the buyers! Have taken all listings down from other sites like ticketnetwork and sell exclusively on Vivid now as these people ROCK!!!!"
"Ordered three tickets through the website and tried paying with debit card, first they cancelled my order but still took my money, second I called customer service to see what the problem was, they couldn’t tell me why they cancelled my order, comes to find out it was because of fraud. So next I was told that I had to buy new tickets, even though they took the money for the original tickets ordered. So they were trying to make me spend $660 for two sets of tickets. I tried to see if there was anything they could do to compensate the problem I kept being told I would have to buy new tickets for them to resolve the original problem. Overall, I just felt like the customer service was terrible, and no one took my situation seriously."
"the sales person once I told him I had hearing loss he was very slow and repeated all the information so that I did not miss anything and understood all my options and made me repeat back to him my conformation number to ensure I got it right. I like to thank them for their good service."
"I was not sure that two tickets I was about to buy were together, called and Daniel assured me they were and took care of me right on the spot. The tickets were istant download and they are ready to go!"
"I was having trouble with online checkout. I called, spoke to John, and got my tickets fast. Thanks!"
"Fast and easy to purchase my tickets!"
"Extremely helpful and easy! The online website was giving me issues so I called and I was not disappointed! Great service and it only took 2 minutes "
"Quick and easy. operator was great and easy to talk to. James was very pleasant and thanks to James my daughter is going to Disney on ice before we go to Disney world for her birthday. Thanks James very good job"
"Avi was great. I needed ADA seats for the Hall and Oates concert in Austin, Tx and there were none available. He found be greatest aisle seats on the floor for me at a very good price. He was really super."