"Great Customer Service. The Agents were knowledgeable and patient."
"Micheal was extremely helpful and answered all my questions. "
"Bought a ticket. Seller backed out. Was offered another ticket at the same price , but different section from another set of tickets I bought.I wanted a GA ticket in the same section to sit with family member. I asked if same section was available. No response after I asked on your live text deal. So I called customer service after an hour of no response. Customer service said I DECLINED your offer. ???? So now I have to start over fresh with sales. It’s a long story and I’m **** off. But I ended up spending 450$ more dollars on a ticket I thought I purchased, and then had an offer I “ declined” because I asked for other options. Bad, bad customer service. Asked for a supervisor and was told “ management will tell you the same thing”. They won’t do anything for you. Reach out to me if you care. ****@****
I forgot that the sales guy gave me a 5% discount. Equaled 27$. "
"Mary's handling of my order was very easy and pleasant. On a scale of 10, I would rate as a 10 (excellent)."
"No muss and no fuss ticket acquisition experience"
"My CC has been charged but I can not figure out how to get the tickets. I also do not see the 10% off.
The chat says my order# does not match? Need some
"
"Sam was Fast friendly smart and efficient"
"she was a great help - however my account still does not show these tickets yet 48 hours later?"
"Very polite and accommodating ! My representative Marsel was great! "
"Was very easy to fix my problem great job "
"I called customer service to ask a question about some tickets I was looking at online. I expected to wait a long time to talk to someone, but the wait was short and the agent was very helpful and courteous."
"I started to order on line via Vivid, but came to the "NOTES" section of the purchase page; what confused me was the abbreviation "brcds...". The VIVIDSeats rep clarified for me: 'brcds = bar codes' required to access event. The rep was also willing to reduce the purchase price about 5%.
So far, excellent service."
"Sam was professional and helped me get the tickets I wanted at a great price!"
"Representative Dominga was very knowledgeable about the ticket ordering process. She made me feel secure enough to order from her and forgo the online process though that seemed easy as well. I appreciated her assistance as it’s always nice to be helped by a live operator… "
"The representative was knowledgeable and helpful. The representative took his time in locating tickets that was in my price range "