"I called into your service department regarding a credit to be used for purchase. Josh was both very knowledgeable and helpful. He was able to find and execute the use of the credit towards another purchase on the phone. He was delightful to work with."
"Carlos was great, very helpfull and friendly. we spoke in spanish so it made it even easier and quicker."
"Asher was great! He answered all of my questions and sold me two tickets for what I was about to pay one for online. He also told me that there were no notes, for the Tool concert in Nampa Idaho on January 13th at the Ford Idaho Center, about requirements for a COVID shot or a negative test!!! That is so awesome!! I would have not purchased the tickets if I would have had to get a COVID Vaccine! Thank you Asher!! You're the best!!"
"I had trouble ordering the tickets online so I called the customer service line. Rudy picked up and provided excellent service that was polite, professional, and timely. I would definitely buy tickets over the phone again."
"Jose Uraina Garcia was very helpful and explain everything and was very professional and patience. Made the experience very pleasant."
"Had issues finding a credit from a cancelled event last year. The associate directed me to the mobile app and suggested she stay on the line until all was successfully done. Very helpful!"
"Jose was very helpful walking me thru the process in purchasing game tickets on-line!!"
"Didn't physically get the ticket yet, but the band listing that you have is incorrect it's actually the original Misfits and Body Count with Ice-T on the bill!"
"Ren was super informative and helpful with processing my ticket request. Thank you so much! "
"Best customer service. Keep up the great work!!!"
"My customer service rep Jose U. was very friendly and even helped save me some additional money off my tickets!"
"Every business is short-handed and service is stuffing. But Jhoan M. was great, answered my questions and place my order quicker than I could have done myself online. "
"Simple, easy and service was complementary "
"Over sold by a pushy sales person. Misleading price online. Was then 30% more when I called in. "
"I called to get Bob Dylan tickets and had an issue with my bank approving a large volume purchase and Rick came to the rescue! He stayed on the phone with me as we called my bank and we were able to resolve the issue - He didn't give up on me!!"