"A great person to speak with! A pleasure doing business with and very knowledgeable! "
"Had to call in as I made an error and bought 2 tickets instead of 4. The agent Haley was amazing at helping me purchase the correct order. She was very professional, and made sure to confirm the order. I will definitely do business with Vivid again!
Cheers!
Mustafa"
"Got email offering a 10 % discount
I was Unable to purchase tickets online due to problems with your server.
As a result I had to call and purchased tickets over the phone.
I explained the situation and representative refused to honor discount and wouldn’t allow me to speak with a supervisor. She stated that “supervisor doesn’t speak to customers “
Which is ridiculous!!"
"Could not finalize on-line purchase. Called customer service and completed my ticket purchase. "
"Vivid seats has been consistent with reasonable prices and I’ve cashed in some rewards as well. "
"I really appreciated the customer service I received today. First time I used VividSeats and was very pleased."
"Helpful, knowledgeable, a please to talk to "
"Betina was very helpful and professional. She assisted me with all the questions I have and very patience. Smile on her voice felt so welcoming."
"Very fast, to the point, easy purchase , very pleasant and professional"
"She was extremely helpful and patient. And kind!"
"Amanda was courteous and pleasant. Made the transaction easy. "
"WAS EXCELLENT AND EASY BY PHONE "
"I bought 4 tickets - requested front because my husband is a veteran and lost part of his foot and needs to be able to sit. I was charged over $170 a ticket for $29 seats in the back. I am trying to get all of my money back. This place is a scam and I would highly encourage anyone to stay away."
"The process could have been a little smoother. The billing address was not being verified online, so I had to call. I had to repeat myself quite a bit, but we got everything figured out in the end. This is my first time using this app. Well see how the tickets come through. Game isn't until Oct 30th so there will be a bit of a wait. "
"I was having credit card issues on line. He stayed with me on the phone with my credit card company until my purchase was complete!!"