"I could not get the website to sell me the tickets. I called the # that popped up on the prompt, David answered the phone and had me on my way to see Elton John within minutes. The best customer service ever.
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"My youngest son Bought two ticket online, then his older brother wanted to go too! I had to get another ticket , so I call and told them that we wanted to sit together.so I got A very friendly lady that helped us .So we are ready to see fluffy , myself and my two sons ."
"Website was not good. It was not locating my event easily and then it was not processing my card address but Jose made up for it with great service service and he kept trying and was able to complete my order. "
"Jose was very helpful when I was having trouble with my computer. Originally, I tried the online chat for help, however, they were getting too many calls to help. Jose was able to purchase the tickets I wanted online over the phone."
"Excellent service.....100%professional "
"Thank you to Justine, who helped me purchase my event tickets at a great price. She was very attentive, polite, and patient. This company is very fortunate to have her. I will definitely be using their services because of the amazing customer service I received."
"very easy to deal with 10/10 "
"I called Vivid because I was concerned about the delivery of the tickets. Rhea completed the purchase and helped me with the delivery. She was professional, courteous and interested in making sure of my concern. I enjoyed working her."
"Excellent on all fronts. The man was great to work with."
"She is very professional and Respectful. She understood what I wanted. "
"He is terrific! Knowledge, friendly, patient. He deserves a raise!! A+++"
"Enrique was very helpful in purchasing tickets to my event. "
"Jose had excellent customer service. "
"We were told we were getting four tickets and tried to cancel the order they refused. Rep lied saying we were getting another email with the two tickets. Tried to charge almost $2000 for two tickets. Very unprofessional service. Sup better call back and rectify this. "
"Glad he was able to give me a small discount. "