"I had a excellent and very patient, and professional customer service experience!"

"My experience was very good."

"Smooth transaction. They were very helpful and kind."

"Working with Salvadore was awesome he got the tickets i needed for my Raiders game!!!"

"I purchased our tickets on a Friday evening. I received an email from vivid seats on Saturday stating I needed to call Lynn for verification. I did so and was quoted 160 minute whole time and was offered an email address to send email to instead. I sent three emails. The next day they canceled my order due to not verifying my information. It was impossible to get a hold of anyone and yet they still canceled my order! "

"Myra helped me find the best tickets and offered a discount."

"He was patient, efficient and very knowledgeable. He took his time with us and explained everything thoroughly. Excellent customer service means a lot and is much appreciated. "

"Less than a minute after making an order, I realized I purchased for the incorrect date. Customer service was not helpful, left me on hold for a great deal of time, and didn't provide any help. I had waited to use a gift card for nearly a year on this experience post-Covid, and was willing to buy tickets for the correct date, but they would not help me. "

"Joan was efficient and pleasant, and the entire process took just a few minutes. "

"Thank you Jenny (sp?). I appreciate all your help finding us tickets today."

"Risa went over and above on help"

"Game postponed to next day but we couldn't go. Contacted Vivid but they wouldn't refund and also wouldn't let me resell. Never again.."

"She helped us with everything we needed to understand the process and the differences between the options."

"Great , they try to help you the best they can "

"It took no time at all to get connected and through the purchasing process. I was having difficulty with the system finalizing my purchase and Juan was very efficient getting me checked out with my tickets! "